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Product & services pricing
3.95/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.29/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5

Verified
5/5

2023-10-30

Quite Knee Frie

"Good experience and found what I was looking for."

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Rep reply posted 2023-10-31
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for sharing your fantastic experience with us! We are thrilled to hear that you found exactly what you were looking for at Rehab Store. We appreciate your kind words and hope to serve you again in the future.”


Verified
5/5

2023-10-29

The color did it

"Easy to find product. Got beige. Only black on Amazon. So even though have to pay shipping and it takes longer bought here for the beige"


Rep reply posted 2023-10-31
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that our product's color options made it easy for you to find exactly what you were looking for. We understand that sometimes it can be frustrating when only one color option is available on other platforms, so we're glad that you found the perfect beige color here at the Rehab Store. Your satisfaction is our top priority, and we truly appreciate your support. Thank you for choosing us!”


Verified
5/5

2023-10-27

Great Hip Belt

"Bought one before but lost it. Had to rush out to replace it. Keeps my low back and hip joint from getting misaligned."


Rep reply posted 2023-10-28
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your 5-star review! We're thrilled to hear that our Hip Belt has been such a great help in keeping your low back and hip joint aligned. We understand how important it is to find the right support, and we're glad that our product has made a positive difference for you. We appreciate your continued support and look forward to serving you again in the future.”


Verified
5/5

2023-10-27

"I have ordered from you before but it has been awhile.

I am ordering this product for a neighbor. She just got home from the hosital.
"

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Rep reply posted 2023-10-28
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for choosing to order from Rehab Store once again! We truly appreciate your continued support. We're thrilled to hear that you're ordering a product for your neighbor who just got home from the hospital. It's wonderful to know that we can assist in making her recovery more comfortable. If you have any questions or need any further assistance, please don't hesitate to reach out.”


Verified
5/5

2023-10-26

Hurry to heal

"When you. Hurt and do not know where to go to the rehab store and you will feel good again"

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Rep reply posted 2023-10-26
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At Rehab store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2023-10-24

Had to say yet...

"It's hard to save my overall experience because I haven't gotten anything yet. I just ordered it because I looked at a website and it looked like it would work out for me. I didn't talk to customer service I can't rate that. And until I get the product I won't know anything. Maybe you should wait for my package to come in for my review."

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Rep reply posted 2023-10-25
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for taking the time to share your feedback! We truly appreciate your interest in our products. We understand that you're eagerly awaiting your package and we can't wait for you to receive it. We're confident that our product will meet your expectations and we can't wait to hear your thoughts once you've had a chance to try it out. Your review means a lot to us, and we're grateful to have you as our customer. Thank you again for choosing Rehab Store!”


Verified
5/5

2023-10-22

Rehab is Fab!

"My experience was easy, excellent, painless and would have been much easier if I didn’t have to write about it."

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Rep reply posted 2023-10-24
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Wow! Thank you so much for your amazing 5/5 star review of Rehab Store! We're thrilled to hear that your experience with us was easy, excellent, and painless. We truly appreciate your feedback, and we're sorry if the writing process caused any inconvenience. Your support means the world to us, and we look forward to serving you again in the future.”


Verified
3/5

2023-10-20

replacement seat

"hard to find this item. "

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Verified
3/5

2023-10-20

"I found your web page difficult and slow to navigate."

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Verified
3/5

2023-10-18

Slow payment

"Ordering ok. Big delay when placing order. Tapped place order a few times. I hope I didn't place multiple orders."

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Rep reply posted 2023-10-19
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for bringing this issue to our attention. We apologize for the delay you experienced while placing your order and any inconvenience it may have caused. Our team is currently working on improving the payment process to ensure smoother transactions in the future. If you have any concerns about multiple orders being placed, please contact our customer support team with your order details, and we will be happy to assist you further. Thank you for your understanding and patience.”


Verified
5/5

2023-10-18

Thanks

"Thanks and hope this works for my daughters tingling fingers at night when she sleeps"


Rep reply posted 2023-10-19
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you chose our product for your daughter's tingling fingers. We hope it brings her the relief and comfort she needs during her sleep. If you have any further questions or concerns, please don't hesitate to reach out. Thank you again for your support!”


Verified
5/5

2023-10-18

Wristy Busi

"Very easy to order. Went all over Honolulu to try to find something like this. Thank you for this. I hope this will work."

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Rep reply posted 2023-10-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
3/5

2023-10-17

PayPal doesn’t work on ipad

"Was unable to select PayPal as checkout option on iPad
"


Rep reply posted 2023-10-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for bringing this issue to our attention. We apologize for any inconvenience you experienced with PayPal not working as a checkout option on your iPad. Our team is aware of this issue and is currently working on resolving it as quickly as possible. In the meantime, we recommend trying an alternative payment method, such as a credit card to complete your purchase. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We appreciate your patience and understanding.”


Verified
5/5

2023-10-16

Awesome

"Ideal products at reasonable prices"

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Rep reply posted 2023-10-17
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your fantastic feedback! We're thrilled to hear that you found our products ideal and reasonably priced. Your satisfaction is our top priority, and we're grateful for your support. If you have any questions or need further assistance, please feel free to reach out.”


Verified
5/5

2023-10-16

Help for Dad

"Easy to find items for one handed use! Not too expensive."

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