"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Great service and good communications."
"Excellent help in keeping my Wheel Horse tractors going strong. "
"Shipped on time -just what I needed and the price was fair can't ask for more than that."
"Correct item. Quick ship. No problems. UPS beat up the box a bit, but pole saw survived without damage. Thanks "
"Bought a new EGO blower ... about $75 less than Amazon. Free shipping, delivered on time. Love the humorous progress postings. Outstanding company. Highly recommend."
"Super easy to order and knew exactly what was in stock! Got to me the next day so I was very pleased!"
"They had the part I needed for the best price with free shipping."
"They had what I wanted at the best price, on a well designed and setup website. Also they shipped out my order fast."
"While not the worst company I've experienced, I was quite shocked at how little these folks go to bat for their customers in order not to offend their suppliers. Long story, order was canceled (admittedly it was peanuts to them, just over $1K), but the future orders I won't place would have added up to a good amount. Back to my traditional sellers."
"Used my EGO trimmer/edger last weekend and found I was done in half the time. Great heavy duty product with awesome battery life. Ordering on RCPW was easy and my order arrived faster than I expected.
Overall, very pleased."
"We were in desperate need of this part. It was correct and it was Labor Day weekend. We were promised the part by Tuesday. We were overjoyed that the part was received Friday!!! We rate this company A++++ (They did not charge shipping too!)
"
"As described the tire I ordered was excellent"
"We ordered on 8/31/18, no communication after that. We called 9/6/18 and they said order was shipping. We didn't get order until 9/12/18. I do believe that when we called on 9/6/18 that is when the order was placed, since someone dropped the ball."
"Part came when it was supposed to, happy with everything "
"I ordered an Ego Blower. Great price, in stock snd shipped fast. I loved my experience. "
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Jennifer,
I apologize for the delay of your order. We received your order at 4:49PM EDT on Friday, 8/31. Unfortunately, this part was not in our local inventory as it's not a commonly sold wiring harness and had to be brought in from our Toro distribution center. As Monday was a national holiday, we were not able to have this item released from the distribution center until Tuesday, 9/4. This item was received on 9/6 and released to you as soon as it was received. The item was delivered on 9/12/18. I am very sorry for the extended delay as a result of the weekend and holiday and appreciate your patience with us.
Sincerely,
Nate H.
RCPW”