"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Reseller had a part that is no longer manufactured. "
"purchased a battery powered leaf blower from them. Their price was by far the best price on the internet for this device. They shipped quickly, the product was delivered as described on their web site and I am very pleased with the overall outcome."
"I was very happy to find these guys as the had the part I was looking for at an affordable price!"
"Part I ordered was out of stock with 3-4 week wait, so not yet fulfilled. They notified me ver promptly."
"Replacement part was 100 x sturdier than the factory part. "
"Thanks Quick Shipping and Great Prices"
"Item arrived very quickly and the price was great. "
"Fast shipping & good pricing! Nice product!"
"RCPW filled my order within a couple days. I only needed one part--however they required a minimum amount before shipping...so I doubled my order. No big deal; I will save the extra part in case I need it.
However, the Post Office sent my item towards me--then it went out of state for a couple days--before it came back my way. There was an 8-day window between ordering & receiving.
It looks like RCPW has all the parts I will ever need for my Big Dog mower. "
"Ordered an Ego battery-powered hedge trimmer. From the time I was advised that the product "shipped" until arrival day...nearly two weeks. From Ohio to Utah? Must've been on the Pony Express. Minus the pony, and certainly minus the express. On arrival, the box was battered. Both box ends were torn and the box had that impossible-to-rip band of tape around it. Nice going, RCPW. Won't be using you guys again."
"Fair price. Fast delivery. very courteous. Couldn't be better! Products I could not find elsewhere."
"As good as it gets. Will definitely buy from them again."
"Awesome experience, best price I could find. Online retailers could learn from their comical comments and checkout process. Shipped in a short period of time. They nailed it for me. Thanks guys!"
"Great transaction - Thanks"
"Correct parts, shipped quickly, very pleased with service and communications."
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Ken,
I apologize that the item arrived damaged. Please let me know if there are any issues with the tool and I would be happy to address that in a private message. All equipment boxes that leave our store are nylon banded for protection and we do not ship damaged boxes so any damage to the box occurred in transit.
I did want to note that we received the order from you around 10:15PM local time here in Ohio on Monday, 8/20. The item was shipped on Tuesday, 8/21 from our facility and delivered to you via UPS at 3:12PM local time in Utah on Tuesday, 8/28. Because transit time via UPS is approximately 5 business days from Ohio to Utah, this is within expected delivery time. I apologize that the delivery window is not what you had hoped for.
Sincerely,
Nate H.
RCPW”