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Product & services pricing
4.24/5
Chance of future purchase:
4.35/5
Shipping & packaging:
4.20/5
Customer service:
3.54/5
Return/Replacement policy:
4.07/5
Featured Review


Verified
5/5

2017-12-13

Exactly what I was looking to purchase.

"This was exactly what I needed for my blower and was unable to locate in store. It arrived ahead of schedule which was fantastic."


Verified
5/5

2017-12-13

Professional Service

"Used this company for the first time and everything went smoothly and exactly as planned. Staff was very helpful in finding the right part at the best price around. Will definitely use again. thx."

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Verified
3/5

2017-12-12

Not to happy

"Have not received order and was misled by sales answers when I called."


Rep reply posted 2017-12-12
A rep from Replacement Commercial Pa, RCPW.COM, has responded:

“Hi James,

I apologize that you haven't received this order yet and that you felt mislead by someone in our sales team. These items were not available in our local inventory and had to be brought in from a remote warehouse for shipment. If you'd like to contact me to discuss the issues you had in detail, I would be more than happy to discuss it with you and try to bring a resolution to the issue.

I did take a look at the tracking data for your order and it is out for delivery today via the USPS. Please be on the lookout for your package. Thank you very much for your business and your feedback and I look forward to hearing from you.

Sincerely,

Nate
RCPW Customer Service”


Verified
5/5

2017-12-11

Excellent customer service

"Unfortunately, some parts were missing out of the bag sent. But-Cindy made good on everything and immediately sent me the missing parts. My grandson will be very happy his trike is fixed for Christmas."


Verified
5/5

2017-12-11

Always completely satisfied

"Good and nice Service, easy for me from Germany."

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Verified
5/5

2017-12-10

great parts

"items ordered worked great with no problems"

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Verified
5/5

2017-12-09

Toro leaf blower plastic impeller

"Prompt service. Reasonable price."


Verified
5/5

2017-12-07

Perfect!

"The replacement part was the exact part I needed. It was delivered in an adequate time frame at an acceptable cost. Well pleased!"


Verified
2/5

2017-12-07

Not satisfied

"No shipping options. Took 8 days to receive package"

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Verified
4/5

2017-12-03

Fantastic

"My part number changed you had the new upgraded replacement and it was delivered in a timely manner. I will use you again for sure. "


Verified
5/5

2017-12-02

Parts fit perfect

"I was worried that the parts may be off just of enough to give me added trouble, but no problem. The parts fit perfectly and went together without a hitch."

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Verified
3/5

2017-11-30

Parts unavailable, but service good

"Inventory was in accurate, but CSR was great."


Verified
5/5

2017-11-29

excellent service thank you

"price and shipping was spot on"


Verified
5/5

2017-11-29

Great service

"The right part at the right price. Quick shipping to boot "


Verified
5/5

2017-11-28

Very satisfied

"Parts arrived quickly and were exact replacements. I like the fact you can look up your own parts. I will definately use them again."

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