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Product & services pricing
4.38/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-05-31

"Seamless transaction with paypal. Fast shipping on a holiday weekend."


Verified
5/5

2013-05-28

"I purchased the item on ebay. It was delivered quickly and it is in excellent condition."


Verified
5/5

2013-05-18

"Always good prices, easy check-out and fast shipping."


Verified
5/5

2013-05-06

"The item came very fast and was well packaged. I would trade again in a heartbeat! THANKX!"


Verified
5/5

2013-05-06

"The "used" Flash Unit looked and performed as advertised in it's description and the pricing of the unit was very reasonable! Everything about the order, the online ordering, including shipping and handling, were completed in an exceptional manner. The individuals who provide the service know what they are doing and do it very well! Very Impressed and already recommending the business to fellow Law Enforcement Investigators-Photographers!"


Verified
5/5

2013-05-05

"Service was extremely fast."


Verified
5/5

2013-05-03

"I spoke to several people, including Nick and John, at Roberts for advice before placing my order online. Everyone was friendly, courteous and extremely knowledgeable about the Nikon products I was looking to purchase. Their help as well as the free shipping influenced my decision to order from Roberts.

My order arrived swiftly. It was a great experience. Thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-01

"I would do it again. Thanks Jody!"


Verified
5/5

2013-04-23

"Very easy to deal with. Always appreciate the massive inventory they have. Wish I had a Roberts Camera store here!"


Verified
5/5

2013-04-19

"Order arrived quickly and was in good shape! Can't ask any more than that."


Verified
5/5

2013-04-16

"Actually, we made two orders. The first for a new camera body and the second for a few accessories. Both orders were received in good condition and in a timely manner"


Verified
5/5

2013-04-06

"Price was great, esp finding it on sale ! Camera and extra lens was exactly what i was looking for. Processing and delivery time was perfect."


Verified
5/5

2013-03-27

"I had the pleasure of actually visiting Roberts Camera on March 16. I thought I went to heaven. The staff was amazing and attentive, knowledgeably answering my questions. Ken Paquin and Jonathan Taylor spent a lot of time with me and truly seemed to share in my excitement on my planned purchases.
I had some decisions to make so after heading back to Wisconsin, I considered the options given by Ken and Jonathan, I called back the following Tuesday with my order for my Nikon D7000s, memory cards two lenses, and batteries.
Shortly after Ken finalized the order I got a call and email from Christy Pote who explained the ordering process for first time customers.
I finished up registering and completing my $3000 plus order convinced that these guys and gals were going to take care of me.
I was not disappointed. Three days later all my stuff arrived well packaged in pristine condition. This was absolutely the best mail order/internet purchase I have made.
Thumbs up for ROBERTS CAMERA. Can’t wait for my next visit to Indy, though I won’t have as much money.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-22

"The camera, lens, and all related equipment look brand new! Everything is working up to my expectations. Thank you Roberts!"


Verified
5/5

2013-03-13

"Called looking for a Nikon, Roberts had it in stock at a great price and they shipped it the next day. Really great service, I'll be buying from Robert's again !!
"