ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

5/5

2012-09-12

"Received my order the very next day, received several emails letting me know the progress of my order. Couldn't have asked for better service. I wil definitley use Roberts Camera again in the future."


5/5

2012-09-03

"Very helpful and informative customer service reps. I received my order extremely fast, earlier than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-23

"My experience with Roberts was GREAT! My product was processed and shipped very quickly. The product was well packaged AND in eco-friendly packing peanuts! I will most definitely be ordering from them in the future and will be recommending them to friends and family! You should too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-04

"Excellent! They are great people. Wonderful service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-29

"Good service and great merchandise"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-28

"Roberts sent me the camera fast, well packaged. No hassle order and delivery. Would do it again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-27

"Generally all Robert's staff are knowledgeable and helpful. I purchased the air show ticket in the store. While the salesperson was pleasant, he had not been informed about anything related to the show nor was he aware of the Ramos education session and air show session. I signed up at home online for Saturday but was unaware of the Sunday session."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-25

"Excellent experience. Their communication was excellent and shipping super fast!"


5/5

2012-06-22

"No Problems and a smooth transaction. The only problem was they did ot email a tracking number - I had to call them for it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-22

"I have nothing but praise for Roberts. My telephone contact was knowledgeable, and professional, packing was excellent and shipping was speedy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-22

"fantastic experience with roberts camera. Fast shipment, great prices, and they had what I needed in stock when others did not. I will purchase from them again in the future. "


5/5

2012-06-15

"Good transaction, delivered what they promised"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-14

"Very Positive. They initially sent me the wrong package, but overnighted me the correct order no problem. Very good customer service!"


5/5

2012-06-14

"one of the best for Nikon equipment and gear"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-12

"This was the first time I have ordered from Roberts Camera and it was a great experience. I will order from Robert's Camera again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A