ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

5/5

2021-03-22

Product exactly as advertised and at a great price

"I was looking for a Sony A6600 used. UsedPhotoPro had one in mint condition (99% of new) at a price of just over half what I would have paid locally for a new one. I love how I can choose how to have it shipped, so I chose my usual favorite way, and it arrived in 11 days (I am not in the USA, so that was pretty fast). The camera was exactly as advertised. It looks and works exactly like new. UsedPhotoPro is now my go-to used equipment store. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-03-22

First experience with Roberts Camera

"No issues, will buy from Roberts again! I purchased a Nikon item that was on back order and signed up for a back-in-stock notification. After I received the stock notification, I was able to order it, and received it a few days later in very protective packaging!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-03-13

Highly recommend!

"Received my product in great shape. Shipping was faster than expected. Highly recommend! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-03-07

Excellent service and quality

"I’ve been a customer of the company since last May and have been very satisfied with all the quality in the products, ease of use on website and customer service. I highly recommend both Used Photo Pro and Roberts Camera to family and friends and to support local businesses !

Thanks Again !
CJ Markrush
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-02

Great Experience to Canada

"Fast Shipping and Tracked the whole way. First time using their service, and will use again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-17

Way better than average

"I bought a Nikon D5300, then read about all the D5XXXs; should have done my research earlier. Roberts readily took the D5300 back and sold me a D5500. The world is right again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-01-26

My new/used Minolta 300 mm 2.8

"After purchasing and receiving a bad version of a Minolta 300 2.8 I decided to give online shopping another chance for this item. After researching many different purchase options I came across Robert cameras, what a relief. The shopping was easy and I like the idea that I was getting a warrantee with a used lens, it made me feel more confident with my purchase. I was not disappointed when the lens came exactly as described. I keep telling myself that I have everything that I need for photography but we know how that can go when you are a photo nerd like myself. If the time comes that I need more equipment I always try to keep my budget and my wife happy by purchasing used equipment and I am not afraid of doing so with Robert cameras. Thank you folks, I love the lens. The shipping was very fast and very detailed, another thing I love about Roberts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2021-01-14

Website wasn't accurate

"I ordered the bracket and modifiers because I needed them for a shoot on the 5th & 6th. The website allowed me to pick it up same day at the north location, but I was later told it was only in stock at the Downtown location. I wasn't able to get it for 2 days and didn't have it for the shoots."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-10-21

The camera is beautiful...

"This is my first experience with Roberts and I am highly impressed. The camera I got exceeds the expectations I had by far! Thank you! I will certainly be coming back for my equipment needs!"


5/5

2020-10-09

Nikon D7500

"Bought a used Nikon D7500 from Roberts. Was in like new condition, had less than 10,000 clicks and was at a great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-10-01

speedotron flash

"Quick shipment at a great price . The equipment I have ordered over the past months was A step up are equal to the photo .
My contact with sales was pleasant and helpful .
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-09-29

Awesome

"I always go to Robert's first everytime I want to buy photo gear and they never disappoint."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-09-16

Always great!

"Quick, easy, clean and just what we need every time. I love purchasing from your company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2015-03-18

A nice bargain

"Quick delivery, 2 bargain priced lenses & a camera all working well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2020-08-29

Exactly as described-mint! Fast shipping.

"Ordered an Olympus 300mm F4 Pro lens used. Exactly as described-mint! Fast shipping. Very happy with everything! Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process