"Overall the functionality is very difficult. For example, clicking on one filter doesn’t always show all of the options. And just generally clunky. "
"Ordered 3 items, 1 which was backordered, but I was notified immediately! Great customer service! "
"Great looking product., web site very user friendly."
"Had some trouble ordering, talked with customer service, super helpful, just ordered hat's for my tennis team!"
"I was notified by email that they were out of certain colors and offered different ones or the option for a refund. I also got another email when one of the colors came in and they were able to fulfill my original order. They were truly amazing to work with!"
"I purchased my item late at night and wasn't sure if the purchase went through. I called today and was able to speak with a sales person who helped me complete the transaction!"
"The jacket made with the good quality material and cool color as seen on website. Delivery time is faster than expected. Will order again."
"A very proud Grandma wanted a zip up sweat shirt to flaunt in support of her Grandson. The School she wanted an item for recently changed their Mascot name and hadn't been updated online. Customer Service jumped in and handled the update quickly. Grandma happy. Thank you for the rapid fix."
"Website is slow and a pain."
"I had a couple questions about some of the products and sizing. I got on the live chat and spoke with Heather, she was so kind and helpful. She walked me through all of my concerns that come with shopping online. I was so comforting to know that i was speaking with a real person who got back to me immediately and cared. The selection of apparel and designs were incredible. I cannot wait to show off my new spirit wear. "
"Not user friendly site. Expensive merchandise "
"Loved all the products. Large selection...good prices!"
“Fantastic! Thanks for shopping with Rokkitwear!”
"Great stuff and it came before my first game!!"
“So glad your Mormon Trail Softball gear is a hit!!!!!!!!!! Thanks for shopping with Rokkitwear!”
"I had no issues with seller, the process or the product. I would order from them again."
“Glad you were happy with your polo! GO PANTHERS!”
"Our items arrived quickly. The quality was average considering the price that we paid, especially to have the personalized name added on the back - not what we expected with the $8.00 upcharge. It was just vinyl letters - did not even match the school colors."
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“We are sorry you had trouble with the site. We will send you a private email shortly.”