ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.66/5
Return/Replacement policy:
3.34/5

Verified
2/5

2022-04-29

"signed up three times for discount on first order, never went through"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

Verified
5/5

2022-04-29

Great work!

"Quality apparel and I got my merchandise really quickly. Definitely recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-28

T shirts

"Love the quality. Just what I wanted "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-28

Great Product!

"Quick turn around time on my order. Comfy fit. Overall I was really happy with the purchase "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-04-27

School Wear

"Love the selection, easy to use website. "

Detailed Review Benchmark + -
Overall customer service
Likelihood of customers making future purchases
Pricing of products and services

Verified
2/5

2022-04-24

Says class of 2022, he graduates in 20252025

"Disappointed that the photos so dark, never saw the year!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2022-04-25
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Thank you for your recent order. The items are shown three different times on your screen before you are able to hit the place order button. That is how we ensure, with so many logos to choose from that you can see what your choice looks like on the garment chosen. We appreciate your business.”


Verified
5/5

2022-04-26

THUMBS UP FOR ROKKITWEAR!!!

"Great experience, THANKS!"

Detailed Review Benchmark + -
Overall customer service
Likelihood of customers making future purchases
Pricing of products and services

Verified
1/5

2022-04-26

Very disappointed

"The item I ordered was incorrect. When I called all I was offered was a 40% off coupon. I won’t be ordering anything else from you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-04-26
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“The flannel pj pants were sent to you with the logo that you ordered on them. The logo you choose is shown three different times on the screen before you hit the place order button. The order confirmation was sent to you which shows exactly what you ordered. We cannot manipulate the orders that come in from the site. We offerred you 40% off a replacement piece to help accomodate you. We hope you will reconsider your rating as we fulfilled your order exactly as it was placed. ”


Verified
5/5

2022-04-22

Awesome

"Love it!!! Will be ordering from you guys soon "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-04-26
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“We love happy customers! Glad you love your spirit wear!”


Verified
5/5

2022-04-18

Perfect

"My order was exactly how it was described online. Easy to order and personalize. It's good quality and the perfect color. It arrived on time with zero issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-04-15

Dan Hotel

"**** sized black T was too small. The other **** ‘Twas fine."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2022-04-14

Very Responsive

"Customer service is great! Very responsive!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-04-13

Great hat. Way pricey but.

"It’s a great hat but the price is up there. Most expensive hat I have ever bought but my son is worth it since his school didn’t offer a hat like this. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2022-04-13

Bad print quality

"The printing on the t shirts and sweatshirts I ordered is poor quality, Looks like it will fade quickly and colors and designs and lettering are disappointing. Not the quality I expected. Cheaply done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2022-04-13

I did like the design BUT fabric thin and sizing not accurate.

"I usually wear medium, this size large fit like a snug medium, the xl was too snug for the size. Will not order again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process