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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.66/5
Return/Replacement policy:
3.34/5

Verified
5/5

2022-03-08

Wonderful quality

"The jacket I purchased was a gift. The quality was outstanding and the product was delivered in a very short period of time. Thank you."

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Verified
1/5

2022-03-08

Never in stock

"Third time I have ordered and they were out of stock. When it was in stock when I ordered it. "

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Verified
5/5

2022-03-08

Love it

"Gear came out better than expected "

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Verified
5/5

2022-03-03

Excellent service

"Our first time shopping with you was a great experience. We received the ordered hoodie in record time, the product quality is excellent, and our grandson was over the moon happy with our purchase. Thank you for a high quality product and excellent delivery service."

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Verified
4/5

2022-03-01

Quality Spiritwear

"One item arrived without the customization. I have not yet heard back from my email inquiring about how to rectify this situation."

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Verified
5/5

2022-03-01

Great customer service! Great product!

"They went above and beyond to get my rush, personalized order to me in time for signing day! Also the quality of the sweatshirts is amazing! Very happy will be ordering again!"

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Verified
5/5

2022-02-23

Great service! Great product!

"Very happy with the service and my new high quality hat!"

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Verified
5/5

2022-02-21

Purchase

"Great customer service. Accurate order. Like being able to pick up purchases."

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Verified
3/5

2022-02-20

Basketball hoodie

"First hoodie was a wrong color print mistake, but when I talked to the company they said they would fix. Only took 3 days to receive correctly printed hoodie. Customer service handled the problem, but I am glad I did a test hoodie before I ordered for the entire team."

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Verified
5/5

2022-02-15

Nice

"I am very happy with the shirts I just ordered the wrong size"

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Verified
5/5

2022-02-13

Great service

"I have been looking for a Wall, SD shirt that was different for my son who loves the place. Rokkitwear had great designs and were super quick with product delivery!!! We are so happy with the quality and service!"

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Verified
2/5

2022-02-07

Fast customer service but don't plan on returning anything

"Make certain you know what you are getting because they will not return or even exchange anything. I spent nearly $60 on a pullover that runs about 2 sizes to small. They offered a 40% discount on my next purchase. Another reason to shop local. "

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Rep reply posted 2022-02-07
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“We are very sorry that one of your items did not fit. There are sizing charts on the site that are specific to each item to help aid in size choice. However, as all of our pieces are order in the size and color chosen by the customer and then customized with your chosen logo, we are unable to accept returns or exchanges. We also do not keep stock so we would have to have someone from your school pick the exact item in the size and color you chose and then choose that exact logo in order for us to resell this item. Our FAQs state the refund policy on the site as well. This is why we are able to offer customized products on one piece at a time and not requiring a bulk order. Again, if you have any other questions, please feel free to reach out.”


Verified
5/5

2022-02-03

Quick delivery

"Received my order quickly and they look great. Coworkers are now wanting to place orders."

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Rep reply posted 2022-02-07
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“That's awesome! We love hearing from happy customers! Thanks for shopping with us!”


Verified
3/5

2022-02-02

shirt had a small rip in the seam

"The order and delivery process was good but the shirt had a small rip in the seam. I will repair it as I don't want to go through the hassle of returning it."

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Verified
5/5

2022-02-01

Great Choices!

"We bought a number of things... long sleeve Ts, T-shirts, caps, and couldn't be happier. We're trying to convince our school to move all teams to Rokkitwear!"

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