ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.66/5
Return/Replacement policy:
3.34/5

Verified
5/5

2021-11-16

Quality Service

"Fast and Easy! They communicated throughout the process. Service was fast and accurate! Definitely will buy again from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-11-12

First and last order

" I placed two orders …. I received my first order and was definitely not satisfied with the quality of the material . I assume there’s no return policy given the school logo but I expect it will only last a few washings because the shirt is so thin ,…even with the Nike logo quality was just not there … the second order when I received it contained another persons merchandise and packing slip ….so I have yet to receive my second order and I’m awaiting a label to ship what I received to the correct customer so I’m not sure how that will be as far as quality goes but this is not what I expected given the amount of money that I paid for the merchandise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-11-10

Knocked it out of the park!!!

"Best online experience ever!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-11-09

Don’t order from Rokkitwear

"Placed a large order 10/28. Card was charged immediately. No email confirmation and have made multiple attempts to contact seller with no response. Do not recommend!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2021-11-09
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Sara. We do have your order and are working on it. Most of the shirts have been printed and we are waiting on a few other pieces. I apologize that no one has been in touch with you. How did you contact us? That will help me find out why you received no response. Also, email confirmations are sent through the website when your order is placed. Sometimes those go into junk or spam folders so you may want to check there. All orders are running about 10 business days for production right now so I hope you will reconsider your rating now that you understand the issues. Thanks again for your order.”


Verified
4/5

2021-11-09

Just what I hoped for.

"I couldn’t be happier with my hoodie. It fit good, was as heavy as I had hoped, and looked exactly like the image when designed. I love it!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-11-09

Great product!

"Great quality and quick delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-11-08

Great Quality Wear

"My family loves the items I purchased and the prices are affordable.
I will be back soon to purchase from this awesome store.
I would give 10 stars if I could.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2021-11-08

Quality

"Quality of merch for price paid is high. I guess it’s the embroidery but the product is average at best. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-11-05

BETTER THAN I EXPECTED

"The web page is easy to use. Everything I ordered was perfect and the quality of the shirts is better than I expected. Everything came super quick, arrived before the promised date.
Thank You Very Much !! Super Job !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2021-11-01

do not like material

"I thought it would be more like a tshirt and its a cheap version of dry fit. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-11-01

Hey Ms. Ward

"Easy to order. Shipping was very quick. The product fits perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-10-29

Sweatshirt

"Daughter loved her sweatshirt. Very good quality and looks amazing. May run a little big."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-10-28

It’s ok

"I love the look but the letters on the back are already coming off & I’ve only had it for three days so $65 wasn’t worth it to me"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2021-10-28

Still don’t have my order!!!!

"Been about 2 weeks still don’t have it!"


Verified
1/5

2021-10-27

Site is so slow

"This site is incredibly slow. We tried on multiple devices, both wifi and cellular, and it took forever for pages to load. So frustrating. And this happened a number of times for both myself and 2 kiddos so we kept walking away, hoping it would be better tomorrow, and the site was still extremely sluggish."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process