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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
5/5

2021-10-06

I am very pleased

"I am very pleased with the item that i Purchased.It is very well made.Thank you"

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Verified
2/5

2021-10-05

Hard to see screen print

"I received my sweatshirt on Friday. I love the color and quality of the garment, but the screenprint looks green rather than dark blue on the website. It is difficult to discern the color contrast with the shade of the blue sweatshirt.

I emailed customer service and included a picture, but have not heard from them yet. IF the ink colors are different for each color garment, that must be noted on the website. It is not.

I would like to get this corrected or exchange my order.
"

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Verified
3/5

2021-10-05

Not overly impressed with the fleece jacket, feels cheap..

"Not overly impressed with the fleece jacket, feels cheap.. "

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Verified
4/5

2021-10-04

so far so good

"Just received my shirt but haven't washed it yet. Nice shirt , will know better after I wash. Communication and service, good . Would place another order at RokkitWear."

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Verified
3/5

2021-10-04

Not the best

"I started ordering so I could get some gear for the district where I teach. The first order was excellent. This one however, looked like it was not done very well, especially the sizing for the women's zip up sherpa fleece--I ordered an XL but it fits more like a medium. Second, I had gotten my husband the carhartt pullover sweatshirt and there was a circle around the embroidery that I am not sure if I am able to get out. "

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Verified
5/5

2021-10-04

Great Merchandise!

"Ordered 2 Jackets , very nice material. Fast Shipping. Looks great!"

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Verified
3/5

2021-10-03

Just okay

"Sweatshirt material seems to be good quality though I think the screening could be better. Definitely not wowed. "

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Verified
3/5

2021-10-02

Wrong Item

"Unfortunately, I had the wrong item shipped to me. When I contacted Rokkitwear, I had to then take that item to the post office to ship back. They did send me a shipping label. They offered me a 20% coupon for my trouble. "

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Verified
1/5

2021-09-30

Caveat emptor Beware!

"I ordered a high school t-shirt from Rokkitware. It came and was exactly what I wanted. Unfortunately it was a child's XL and not an men's adult XL. I contacted Rokkitware and they refused to exchange it. I was offered a 40 % discount on a new shirt but they would not credit me for a useless garment. I checked the order and it does say Youth, but there is no explanation of what youth means on their website other than tiny. Maybe they are trying to save on material, or is this just a scam to get you to buy useless junk.

As they have a no refund policy, BEWARE. If you have to order through Rockkitware, make sure you figure out what they are offering as it is yours once you place the order. Simple solution is dont buy Rokkitware.

Tooken by deceit.
"

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Verified
3/5

2021-09-29

Women’s fleece

"The product is wonderful, however it seems to run small. I usually wear a small but ordered a M so it could be a little more “roomy” as it’s a light jacket. It fits like a small would and I don’t have as much extra room as I would like. "

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Verified
1/5

2021-09-29

Size

"Your sizes are off. The shirt didn't fit"

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Verified
3/5

2021-09-27

Hoody

"The Hoody was bigger than I expected "

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Verified
5/5

2021-09-26

Excellent customer service!

"I was sent the wrong size and they immediately took care of it !
"

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Verified
2/5

2021-09-26

shipping

"it’s been a month and still hasn’t been shipped."


Verified
2/5

2021-09-25

Below average quality

"Service was fine but website had issues and overall quality of material is below average in my opinion. "

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