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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.66/5
Return/Replacement policy:
3.34/5

Verified
5/5

2021-12-21

Great shirt

"The shirt is amazingly soft. The design looks great, and it shipped quickly. I'm very happy with my purchase. "

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Verified
5/5

2021-12-21

Excellent communication

"One of the items I ordered was no longer available. They got back to me right away and refunded me. They kept in touch every step of the way. Professional and quality products. Thank you"

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Verified
5/5

2021-12-20

shirt order

"Quick and accurate. Good quality"

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Verified
3/5

2021-12-20

A few days to Christmas and still no present

"A few days till Christmas and still no present. This item was bought on December 5th. It was shipping on December 12 with a shipping fee of 3 to 5 days shipping cost. I have a very sad child since the shirt she bought as a present may never show in time."

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Rep reply posted 2021-12-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“This shirt shipped on Dec. 14th. Supply chain issues and shipping overload is plaguing the entire country right now. It is unfortunate, but something we are all dealing with right now. The tracking shows this item out for delivery to you today so well in time for Christmas. We hope you will reconsider your rating as it was based on the USPS and not Rokkitwear. Happy Holidays!”


Verified
4/5

2021-12-20

Superb

"Good quality. No wait on delivery."

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Verified
5/5

2021-12-20

One Happy Alumni

"Thrilled to find a school shirt that recognizes the music dept."

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Verified
5/5

2021-12-19

Excellent!!!!

"Excellent!!!! Excellent!!!! Excellent!!!!"

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Verified
2/5

2021-12-19

Wrong Colors Used

"I received my hoodie and they used the wrong color for the logo. It was supposed to be purple and I received pink. Their customer service did refund my money but overall bad experience. "

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Verified
5/5

2021-12-17

Geneva basketball

"The quality of the clothing is great. Very happy and will use them again. Had clothing personalized. Quick shipment. "


Verified
1/5

2021-12-17

"I ordered xl mens hoodie, when it came in more like medium size! Very disappointing!"

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Verified
2/5

2021-12-16

Cheap Looking Stencil

"Just dissatisfied with the "Swimming" stencil on front of sweatshirt. The quality of the item itself is good, but the Kettering looks tacky and like it's going to peel off at anytime. I'm sure it's not going too last many washings.
"

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Verified
1/5

2021-12-16

Products are poor in print quality

"The north face fleece has embroidery that is not visible on the fleece due to the pile of the fleece and the really small size of the embroidery. A larger design should have been used, or I should have been contacted to say the design would not work on the fleece. The quality of the screen on the sweatshirt is really poor, the color is washed out and not solid. The quality of the sweatshirt is also poor. It is flimsy. I would like to be contacted to remedy these issues or issued a refund and I will return the products. These were supposed to be gifts for my daughter and I am really disappointed.

Monique
"

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Verified
5/5

2021-12-14

satisfied

"Easy to order. Item arrived on time in good condition. Pleased with shirt."

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Verified
5/5

2021-12-13

Excellent -

"Beautiful blanket - great Christmas gift - she will be thrilled"

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Verified
5/5

2021-12-13

BB fan

"Looks a bit small. May need to exchange after Christmas. "

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