"I was very surprised at how fast we received our order. I assume these are custom made based on orders. The shirts arrived within about a week. Just in time for a Friday night football game. The shirts are good quality and the prices were very reasonable."
"My order is taking entirely too long to process. It is a basic print. It should not take this long for one item."
“Elyssa - Your order shipped March 31st. You should have received an email with the tracking information. We apologize for the delay and hope you love your Northern Durham crewneck and will reconsider your rating when you receive your gear. Thank you so much for shopping with us!”
"I ordered three high school athletic sweatshirts. The sweatshirts and the custom logo designs look great. We are very satisfied."
“Jesse - Awesome! Glad you love your Franklin Co. High School sweatshirts! We appreciate your business!”
"I placed an order 2 weeks ago. The status of the order still says "processing". I have no idea how long this will take. I sent an email to customer service and still haven't received a reply. "
“Hello Shari. We apologize for the delay in the shipping of your order. Your email came in over the weekend and customer service is not here at that time, however, it was answered it this morning and your order will be shipping out today. You will receive an email with the tracking information when it ships. Again, we apologize for the delay. ”
"Easy to find what I was looking for, easy to order.
Arrived in a timely manner.
Product was just as advertised, looks great!
I really appreciate being able to find and purchase memorabilia like this."
“Mary - Amazing! So glad you love your Centennial shirt! GO BULLDOGS!”
"Will be calling the company to get my money back or get them redone the color is lime even lighter its not the dark green not at all the school colors"
“So sorry you are unhappy with your purchase. A customer service rep will reach out to you directly.”
"I purchased a Women’s XL hoodie for myself and it fit my young niece who wears a size M. Waste of $70! "
“Rebecca - We are sorry to hear that your hoodie did not fit. Each piece has a specific sizing chart that helps in picking a size. The ladies cut that you ordered is more narrow than a unisex adult XL. ”
"It was easy to order and customize my shirt "
“Amy - That's great news! GO NORSEMEN!”
"My order came quicker than expected and is high quality."
“Cortnaye - Glad you had a great Rokkitwear experience! We appreciate your business!”
"It's been 3 was and still no crap"
“Ross - We apologize for the delay in your order. There was an issue with one of your items and our supplier. We shipped your order minus that one piece on 3/19 and will send the other item as soon as possible. Again we appreciate your patience.”
"School spirit shirts arrived within 1 week. Also, I made a mistake when entering the order but I quick email to their customer service dept solved the problem. In my mind, that saved me from returning a shirt and waiting another week to get what I wanted. I truly appreciate that kind of customer service so I give them 5 stars. "
“Carmine - Fantastic! Rokkitwear takes pride in our customer service! We are so glad you love your Apex HS gear!”
"Ordered personalized shirt based on size chart, doesn’t fit. Very disappointing "
“Britt - Sorry to hear you had a sizing issue. We rarely have this issue with youth products. We recommend sizing up with kids as they grow so quickly. ”
"Shipping was fast. One item was out of stock and they contacted me with suggested changes or I can wait. Will use again. "
“Kelly - Awesome! So happy your Calverton School North Face was exactly what you wanted! Thanks for shopping with us!”
"I would love to see you guys accept return "
“Waliailak - We are so glad you are happy with your polo. The reason we do not accept returns is because each item is customized and we do not keep stock. We appreciate your business!”
"Our daughter loved her jacket with her name on it! Fits perfectly and she loves how soft it is inside. I will definitely buy again. Shipped fast!!! Thanks "
“Elizabeth - Wow! So glad your daughter loves her jacket!!!!!!!!!!!! Thanks for shopping with Rokkitwear!”
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“David - Fantastic! We appreciate your order and love happy customers! GO EAGLES!”