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Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
4/5

2021-01-31

Thin

"Very nice shirt but very thin for a medium weather jacket. Most expensive pull over I ever purchased "


Rep reply posted 2021-02-01
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Shane - Thanks so much for your order. The North Face Skyline Fleece is one of our biggest sellers. GO TROJANS!”


Verified
5/5

2021-01-23

Great products with quick delivery

"I wanted to get something for my daughter to celebrate her awesome golf season. Products came in perfect and the fit on all items is great. Thanks!"

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Rep reply posted 2021-01-25
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Rebecca - Awesome! Congrats to your daughter and so happy you love your Saint Brigid golf gear! Thanks for shopping with Rokkitwear!”


Verified
5/5

2021-01-17

Still Waiting!

"I ordered a zip-up sweatshirt, with customized embroidering of course, with my mom's high school for her birthday. I ordered it two weeks ago and according to my order on the website, was advised that it would take something like 5-7 days. It's been two weeks and I am still waiting. And, with no communication from the company as to when it will be shipped, or that it has shipped, etc. like eBay or Amazon does. Being able to customize it with a high school makes it a novel gift, but the delay certainly diminishes the novelty. Additionally, I don't think it's fairly priced. Its an inexpensive zip-up hoodie that is probably readily available anywhere for $10-$20. By the time I paid for the sweatshirt, embroidering, and shipping, a cheap hoodie ended up costing me close to $60. In retrospect, I wouldn't buy again."

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Michael - I tracked your package via USPS and it says it was delivered to your mailbox on January 15th. You placed your order on 1/4 and it shipped from our facility on 1/7. We customize each piece with the logo and color and size that you order so all of our orders take 1-3 days to produce. Emails are sent out when your item ships. Often this email goes to your junk or spam folder which is what may have happened in your case. Unfortunately, the delay is on the USPS and not Rokkitwear. We shipped your order 3 days after you placed it, but unfortunately we have no control over the postal service. I hope that you will reconsider your rating now that you have received your order and know that the delay was not our fault. Thanks so much for shopping with Rokkitwear! ”


Verified
5/5

2021-01-20

Quality sweatshirt

"Lynne Customer service super helpful . "

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Tracy - Awesome! So glad you love your Highlanders gear! Thanks for shopping with us!”


Verified
4/5

2021-01-20

Fast shipping

"Good. Easy ordering. Product arrived as ordered."

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Patricia - Hooray! Glad you love your Peoria jacket! GO PANTHERS!”


Verified
5/5

2021-01-18

They are my go to for school spirit wear

"Awesome customer service and the owner is great."

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Anthony - Amazing! We love happy, repeat customers! We appreciate your business!”


Verified
5/5

2021-01-18

Love them! They are the best!

"I came across rokkitwear while looking for images of my hometown high school on Google images. Saw some cool hoodies and had to take a look. I've ordered clothing from other websites and been disappointed. One place didn't even ship me my stuff, they wanted me to pick it up. But Rokkitwear was awesome! A huge selection and it was shipped to my home. I also got emails with tracking info. I ordered two hoodies and one is my absolute favorite! They also do embroidery so i was suprised when my hoodie was embroidered instead of screenprinted. Even better! Thank you so much! "

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Marco - Good stuff for sure! So glad you love your Beverly High School spirit wear! We appreciate you shopping with us!”


Verified
5/5

2021-01-17

Excellent Service

"The hoodie for my grandson was exactly what I ordered & turnaround time was quick. "

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Donna - Awesome! So glad your basketball hoodie for your grandson was just what you wanted! We love happy customers! Thanks for shopping with Rokkitwear!”


Verified
3/5

2021-01-17

"Still haven’t received my orders. "

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Verified
4/5

2021-01-17

Nice sweatshirt

"The sweatshirt is just as expected. Very happy with it. Shipping cost was a little high though. "

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Christina - So glad you love your Sussex County Sweatshirt! Go Miners!”


Verified
5/5

2021-01-11

Good service, easy transaction, should've read that it was polyester instead of cotton - my mistake

"hoodie good, review system bad!"


Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“David - Awesome! Glad you were happy with your service! The Cedar School wicking hoodie is one of our top sellers! Enjoy!”


Verified
5/5

2021-01-05

Great product

"I bought my son a long sleeved shirt and he loved it."

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Rebecca - We love happy customers! Thanks so much for shopping with Rokkitwear!”


Verified
1/5

2021-01-04

"The screen print of the logo was horrible and Rokkirwear's answer was that is how they received it from the company. With a design background, I would have confirmed the logo with the company first before printing. Even my daughter thought that something was wrong with the logo print. Very disappointing for a $30 t-shirt..."

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Stacy - We are sorry that you are disappointed in your shirt. The logo you chose was created by Ankeny Dance and is the exact logo that is on your shirt. The logo was confirmed with Ankeny Dance as they set the site up themselves and provided Rokkitwear with the logos used on their store site. We appreciate your business and your support of Ankeny Dance. ”


Verified
1/5

2021-01-01

Late

"I ordered a baseball hat 2-3 weeks ago still not here, I understand it's been crazy.
I grew up in Wayne and I believe your in Little Falls, I don't live that far away. Anyway, I'll keep my eyes out for it. Happy New Year!
Darren DeMarco
So her we are the 2nd and still no delivery
"

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Darren - First, let me thank you for your order! We appreciate your business! Second, we are located in Cincinnati, OH. You placed your order on 12/20 and we shipped it out on 12/22. Unfortunately, the US postal service was very slow around the holidays, which is no fault of ours. I tracked your package and see it was delivered to you on 1/4. I hope you love your hat and that you will reconsider your 1 star rating as it was based on the postal service issue and not on Rokkitwear! Thanks again!”


Verified
5/5

2020-12-30

Just what we wanted

"Excellent quality. Easy ordering. These were gifts & they loved them. "

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Rep reply posted 2021-01-21
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Ginger - Glad you are happy with your Spotswood High School gear! Thanks so much for shopping with Rokkitwear!”