ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.03/5
Chance of future purchase:
3.28/5
Shipping & packaging:
2.92/5
Customer service:
3.69/5
Return/Replacement policy:
3.34/5

Verified
5/5

2021-03-12

Women’s Half Zipped Stretched Pullover

"Great quality pullover, monogrammed nicely and had within a week! I’ve worn to every match this season bc it’s so comfortable. I wear a S/M usually, but ordered the L to wear it longer w leggings. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-15
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Laura - Wow! That's great! So glad you love your Columbus HS Tennis pullover! Thanks so much for shopping with us!”


Verified
5/5

2021-03-11

Old Memories

"My wife is a grad of Bel Air and loved the surprise Alumni sweatshirt."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-03-15
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Peter - What a great gift! So glad your wife loved her Alumni sweatshirt! We appreciate your kind words and thanks for shopping with us!”


Verified
5/5

2021-03-10

Two thumbs-up

"The ordering process was super easy. I received my order with in days and very high quality!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Leanne - Fantastic! We are happy to hear that your Indiana Connections Academy gear is exactly what you wanted! Thanks so much for shopping with Rokkitwear!”


Verified
5/5

2021-03-10

Excellent service and a great product!

"The customer service was excellent and the ordering was very easy to navigate. I received my shirt yesterday and absolutely love it! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Cynthia - Wow! Thanks for the high praise! Glad to hear you love your Suttons Bay shirt! Go NORSEMEN!”


Verified
5/5

2021-03-02

Personable, Professional, Satisfactory.

"Mr. Chris Berger personally headed a project to create a customized website to sell unit specific physical training (PT) uniforms to an entire regiment of West Point Cadets. The final product was intuitive to use and provided high quality products to those who inquired. I would highly recommend Rokkitwear to anyone interested. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-03
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Love this! We were honored to help you outfit the Cadets! Thanks so much!”


Verified
5/5

2021-03-01

Great Service!

"Came to our doors here quickly professional follow up by email and notification of delivery was awesome!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-03
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Vince - Fantastic! Glad you were pleased with your Monticello Middle School gear! Thanks for shopping with Rokkitwear!”


Verified
5/5

2021-02-28

Terrific Experience

"I bought a long sleeve tee and sweatshirt for my husband as our grandson is playing basketball for Long Trail in Dorset, VT. They arrived quickly and are really lovely items. The material is good quality and have been washed several times. There's been no fading (they're both red) and still look brand new. MANY thanks for making such a good quality product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-03-03
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Joan - This is awesome! We love happy customers! Glad you love your Lynx Basketball gear! Thanks for shopping with us!”


Verified
3/5

2021-02-24

not perfectly centered.

"words and letters not centered on front of hat."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-02-25
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“We apologize if there was an issue with your hat. A customer service rep will reach out to you directly. ”


Verified
5/5

2021-02-24

Great experience

"Delivered quickly. The gift was loved!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-02-25
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Judy - Fantastic! Glad you loved your Cincinnati Christian polos! Thanks for shopping with us!”


Verified
5/5

2021-02-16

Revised - High School Mascot Hat and Shirt

"Originally, I was not satisfied with the lettering on my shirt. It was not visible due to the coloring. Heather from Rokkitwear reached out to me, made the necessary corrections, and another shirt is being sent my way. This is great customer service - and rare these days. I will be shopping at Rokkitwear in the future. Bravo! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2021-02-16
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Chad - Glad you like your hats! The T-shirt you ordered has the logo Class of 2025 under the logo in silver not Grandparent. A customer service rep is going to reach out to you directly to help solve your problem.”


Verified
5/5

2021-02-15

Great Company to work with

"Rokkitwear has been working with our school for several years and has been excellent. They go above and beyond to help us with whatever we need. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-02-15
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Joni - This is Amazing! We love happy customers! We appreciate your business and we are so glad that you love your EVCA Minutemen gear! ”


Verified
5/5

2021-02-10

Great service, Great quality

"Great service, Great quality. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-02-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Steven - That is Fantastic! Thanks so much and GO FSUS!!!!!!!”


Verified
5/5

2021-02-10

Excellent quality

"Beautiful Sherpa/fleece jacket with school logo"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-02-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Darlene - Awesome! So happy you love your Sherpa Fleece! We appreciate your business! GO WILDCATS!”


Verified
3/5

2021-02-09

Arrived timely

"Order was correct and arrived in a timely manner. However, the warm up was thinner than I expected and had strings on the embroidery I had to trim."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-02-11
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Brandy - We hope you enjoy your Veritas gear! We appreciate you business!”


Verified
5/5

2021-02-07

Great

"Awesome and very fast service "


Rep reply posted 2021-02-08
A rep from Rokkitwear, HeatherRokkitwear, has responded:

“Valdez - So glad you were happy with your Lake Erie College gear! GO STORM!”