"My problem was fixed quickly "

"The two shirts I ordered in size XL arrived and the shoulders were so narrow and bust was tight even though I have never had this problem with other shirts - if anything, I have narrow shoulders and I have a small bust. Usually necklines are too loose on me, especially at XL.
The measurements they give for XL - 5XL are for extremely narrow shoulders and very, very tiny bust. I don't think I could wear any of them. If you choose to order, you should take your measurements and size up dramatically over what you would normally order. It would cost too much to ship the items back and get replacements, so I will be donating these to charity.

Update: Rosegal support noted my concerns, has refunded my purchase swiftly. Perhaps this is only an issue with this one design, but I would use caution in ordering and check the measurements for each item."

"I had a good experience with Rosegal online store.My order arrived fast,some products ware exactly like the pictures and I had a good comunnication with the customer service."

"I've bought for Rosegal for the first time this Summer and I'm definetely going to buy from them again. Their products are really affordable, they have good quality, a lot of options to choose from, and their costumer service is lovely: very attentive, kind and helpful. Also, the measurements presented in the website are true to size, which is great. The shipping took about 3 weeks to arrive (I'm from Portugal) and everything went very smoothly and there wans't any problem with my order."

"I have ordered a bracelet a month ago and it came well on time as i have chosen on shipping mode. Well as i opened i got really amazed to see such a beautiful thing. It was of good quality as seen on their advertisement and it fits perfectly. i feel in love with it.. keep selling the good stuff!!!"

"I have ordered cardigan from RoseGal and i really like it, it fits perfectly to me and the price was really low. Their online support is really fast and the shipping was also extremely quick. 5/5 stars, great online shop, nothing to complain at all."

"Al principio tenia muchas dudas y miedo de comprar artículos en Internet, pero quise arriesgarme ha hacer una compra en la tienda online Rosegal, y no me fue para nada mal. Al contrario me llego exactamente un mes después de hacer mi pedido, los productos me encantaron y llegaron en un muy buen estado. La atención del cliente es muy rápida y eficaz y hasta el momento no he tenido ningún inconveniente.
Recomiendo esta página ya que además de ofrecer buenos descuentos son económicos los artículos."

"I ordered two XXL blouses from rosegal.com and when they arrived, they both couldn't have been more than a size medium. I will let anyone interested know, this was a joke. Yes, the prices are great, and what I ordered was what I expected, except for the sizing. Will cost more to send items back than to just throw them away. Very dissatisfied customer."

"Good products based on the price I paid. Refund is a very simple process. Customer support always respond on time and they solved my issues. Delivery time depends on what choice you select. If you select free or cheaper then it will be more than 60 days. If you pay more, then you can receive in 7-10 days. "

"I purchased a dress for an event from Rose gal.In order to received it in time,I ordered it almost a month before the event.The shipping time is OK.I received it four days before the event.Actually,I was a little nervous before receiving it. If I cannot receive it in time then what I gonna do?I searched the item on Rose gal for a long time before placing the order for it.The sysle for the dress is exactly what I want.I hope the quality will not disappoint me.I contacted the customer service once and they help me track the order status for me.I must point out that their customer service is super!They are patiently answer my questions.When I finally received the dress,it is beautiful and fit well.The quality is also OK.I am satisfied."

"I didn't trust online shopping in the beginning, as I thought that it is quite difficult for me to change any undesirable or unsatisfactory items. However, Rosegal changed my thought. Their system is reliable and the customer service officers respond my requests quite fast.
Unfortunately, I need to pay the shipping fee for returning items, so I chose keep them and got a non-100% refund. "

"They are the worst ever since my online shopping...they are international they send the cheap stuff a month later and its super hard to return or get in contact with anyone."

"My experience with this online shopping is really good! My friend recommend this website to me. I recently purchased some shoes from Rosegal..they arrived in time. When I was having problem in my shipping, i talked with them in chat service. it is so helpful and they are nice. The quality, design and price everything is best. I will buy more from them.Very good. Thank you."

"I enjoyed shopping and receiving my item as promised. Definitely in my list of potential vendors for future purchases"

"Very satisfied with the quality, price and delivery time of the products!"