"I was very disappointed to them when I received my first order of two coat with different color. The quality was so bad and the color was so wrong, so I returned them both for full refund. Although I was so disappointed, but their customer service were very sincere. They helped me to get my refund back and make sure that I was satisfied. Therefore, I give them another chance. As you all online shopper knows, size is always a problem in online shopping. I am about M-L to my US size. So that's what I did in their customized chart. I tried the few item, shirts, tshirts, and coats. And they were never right in the first try. But they give me the confident that they will do everything to make sure I get what I want and I am happy about it. I ended up using XL of their default size for all of my shirt, Tshirt. The coat I got last time was XL, it just fit perfectly (too tight for coat.) So I am ordering another one to see if XL is good for all the coat. The jean I got was 36 which is true for my US jean size. The accessories are good for it's price, and they stays true to the picture. Delivery is good. I always use express shipping and it takes about 2 weeks for the item to arrive. The website and mobile app are easy to use. The only bad thing about the app is that the item pictures are bugged and not always easy to review on the phone. The sales, and R-point system are very addicting. Once you start, you won't be able to stop. At least that's what happened to my shopping bag.
My suggestions tho, don't order too much all at once. Order one type of everything, and make sure the size and quality is up to your standard, then order again. I am still very cautious on their items since my first lesson. But everything else has been fine with me.
Hope you find this review useful, and find what you want with them.
Dat price too good to say no. "
"f you are willing to buy the best and experience the best shopping ever, if you want high class service, your product in perfectly sealed package, then do not hesitate. You will get a high variety of products for everybody's shape, taste and size. I was so happy and ecstatic when my package arrived. I could not believe that my package would be so quick to arrive and that the service is so professional since that is so rare. But with Rose Gal I really enjoyed shopping. Now I am willing to make so much more shopping on Rose Gal.
You will enjoy the shopping and be the perfectly satisfied. Enjoy the Rosegal divine experience!
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"i ordered short before xmas and got the rder in on time ..
nice shirts and good quality ..
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"Absolutely love this store all my items are just as advertised no gimmicks no funny business great response with customer service as well . Definitely will be shopping with this company again. "
"i ordered on december 6. and the page said order within the next 2 or 3 days and get your order before christmas if you pay for expedited shiping,
i did just that.
My order was then shiped (or the pakage was pre-advised on december 19. picked up at sellers warehouse at december 22. and no it did NOT arive before christmas.
i want my money back, but they just say its within normal shipping times.
HEY you promised it would be here before christmas!!!
they have offered me 200 points. i dont want no points. i want my merchandise and i wanted it before christmas. and well if you dont deliver as promised i want a refund
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"I love Rosegal. I bought a wig and it looked exaclty like the picture in the site. The shipping time is awesome. I am in love with my wig and i want more, the price is perfectI highly recommend this site
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"I had an experince with this website regarding an order , i was surprised how fast they responed and the credibility of this website...it was my second order from them but they treat me as an vip or somthing...im not Exaggerate but they are one of my best websites right now guys...cheers all."
"Rosegal has great products and I got my Canada bracelet from them. I ordered more from them and mailed them to my relatives living abroad and they love it."
"Expeditious response to my inquiry and this company always aims to please their customers. I highly recommend doing business with them. Exceptional quality for unbeatable prices. Overall, I am completely satisfied. They get a 5 'GOLD STARS' from me! "
"First time shopping online and it was great!
I bought a mermaid tail blanket and I love it. It is exactly as advertised. And the price was just right.
The shipping was faster than what I expected. I highly recomend shopping there."
"I recently purchased a dress. The package arrived EARLIER than promised and dress was beautiful. I had a beyond expectations experience with this company. It was perfect. Good quality items, great customer service and no problems with the shipping. Fast international shipping and good prices!"
"I love shopiing in Rosegal. I bought a coat and it looked exaclty like the picture in the site. The size charts is accurate. The shipping time is amazing, it actually came before stipulated!. I highly recommend this site :D"
"I am very satisfied with my order form Rosegal. I looks exactly like the picture and although i was very skeptic as this was my first time doing online shopping, my expectations were exceeded and I would truly recommend Rosagal "
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I am coming to really love this site! Even though my very first order arrived broken, RoseGal took care of it quickly and efficiently and was able to fix my issue as well as offer me extra points for the inconvenience. They responded the next day and had the issue corrected within 3 days. It makes me feel better that they were so willing to correct the issue fast and with such case for me and my daughters birthday present (which was what I had ordered the earrings for) I will, and have, shared your website with friends and they are already loving you as well. Keep up the great work and I am looking forward to receiving my second order here soon. Have a great holiday season. Thank you again."
"I find it hard to get work appropriate clothes that still shows my personality in stores, but I'm constantly finding things on Rose Gal. My shopping cart always has stuff in it. I even bought a necklace for my wedding!"