"Easy to use site and affordable prices "
"I have used the live chat on several occasions and they're always there, very supportive and offered a good solution. "
"Rosewe makes my shopping experience great!!
Modifying my order was so easy
Thank you"
"Very responsive! Submitted a ticket and within hours my issues were responded to and resolved."
"Products are great! Very helpful customer service. "
"I bought a item for my sister, nice material and color, She loves it, but a little large, so I returned for exchange. the exchange process is so fast and the agent exchanged for me in time. Now we have gotten the replacement, really nice."
"These clothes are cheap, come from China, and smell like chemicals when they arrive. I was so disappointed that I returned everything that I could from my one and only order. But, because I misplaced the tracking number, they are refusing to give me the refund. That was a $200 lesson on where not to shop! As if we don't have enough to worry about when shopping for clothes (especially online)."
"The clothes look great in pictures but in reality, they are made of cheap materials. Definitely do not match what is showing in the picture. Returning items is a joke. You have to pay to ship back to China which costs as much as purchase price! Customer service also ****! Don't buy from this company!!!"
""CHINESE SCAMMERS" ! SCAM ! SCAM ! SCAM ! SCAM ! SCAM !
SCAM ! SCAM ! SCAM ! SCAM ! SCAM ! SCAM !
I PURCHASED AN ITEM, FABRIC WAS DEFECTIVE UPON RECEIPT SO I CONTACTED THEM. THEY ASKED ME TO RETURN FOR AN EXCHANGE... UPON RECEIVING THE ITEM BACK AT THEIR FACTORY. THEY BEGAN TO GIVE ME THE RUN AROUND. YOU'LL GET IT TOMM AND THEY TOMM AND ON AND ON , ENDLESS EMAIL BACK AND FORTH TO NO AVAIL. I SHOULD HAVE KNOWN THEY WERE HEADQUARTED IN CHINA DISGUISING AS AN AMERICAN COMPANY... PLEASE BUYER BEWARE. STAY AWAY FROM THIS FRAUDULENT COMPANY.
"
"Don’t buy from these people. They have terrible customer service experience. I ordered clothes November last year (2020) for an event and I paid for a 2 week delivery. When it initially delayed I was reasonable and tried to be patient. Now it’s January 2021, tracking doesn’t give you helpful information and when you contact them all you get is a dismissive generalized message saying we’ll arrange with the shipping company to deliver the package. Such a frustrating situation and they don’t seem to care at all. All they want is your money. I’ve repeatedly asked contact information for the shipping company so I can contact them and go to pick my package myself they refused to do so. I’m wondering I was scammed because where on earth would you request for the shipping company details and not receive them? I’m beyond disappointed. I’ll be happy to post all my interactions with them here!"
"Ordered 4 blouses from ROSEWE. Took 4 WEEKS from China. So excited. Opened and was SO SHOCKED AT THE JOKES they call clothing. $139.00 for the most INFERIOR material. Some were sheer see through junk. They were NOTHING like the pictures!!! Nothing. SHAME on the scammers. Shame on me for believing. They are laughing at the IDIOTS sending them money, hundreds of dollars at a time. We cannot do anything except voice our disdain. Unethical business practices. Sad. Thieves. Absolutely. Never again."
"I almost gave 4 stars - because "excellent" is supposed to be just that. However, having now bought 15 different dresses from them over the past four months - I can honestly say I love their clothes and will continue shopping.
What's good? The clothes are very stylish. Sometimes the weight & quality is excellent. Other times it's not quite what I expected from the photos. They are not perfect - but they're not priced as
"perfect".
What's bad? Shipping times can get really long. I embraced that when I ordered and was surprised when a few items came quickly. Others sometimes take closer to a month. I would never order anything from that was event specific on my calendar. Just never know for sure when you'll get it.
Also, they offer large enough sizes for us "bigger" girls - and their sizing runs a little larger than comparable "sizing" charts. I had to order a few items to narrow in on what's best when the garment is and isn't stretchy.
Most important?
For the money - it's a great place to add some really cute clothes.
I love them!
"
"If I could I wouldn't click any stars. This company is full of B.S. This was my first time ordering from them and I ordered 1 item a 2 piece swimsuit and not only did it take a month but they mailed me an UGLY SHIRT 3X MY SIZE. The WRONG ORDER!!! I put a ticket in and 24hrs later still no response. Now I put another ticket in and sent an email requesting a REFUND!!! and I will be contacting the BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL OFFICE because they are stealing and sending out what they want but they took my money IMMEDIATELY!!!! Your COMPANY ARE THIEVES DO NOT ORDER FROM THIS COMPANY!!!!"
"I recieved a worn outfit. The top had so much deodorant under the arm and in the front of the top. I cant believe that it wasn't seen before it was shipped."
"The clothes are like the pictures and the shipping is very fast!"