"Dresses are not as elegant as they look on their website. "
"Shipping is super late! Give it a good 4 weeks!
Material of dresses is very cheap very cheap!
I didn't even try on the dresses I only opened bags & I immediately did not like the materials therefore, I returned which is super inconvenient. I paid $15 just to ship back 2 dresses!!!! Then I receive an email stating that one of the dresses (the more expensive one of course) is damaged!!!???? Where? How?
I am arguing my case now but this is crazy!!!
What a joke of a company!
DO NOT ORDER FROM HERE!!! "
"I returned 3 items to Rosewe which they received and they refuse to give me a refund. You cannot speak to a live agent and the automated system gives the same generic answer to my request for refund. Dead end. They have the dresses and I got no refund. I will never buy from them again. "
"I seldom write a negative review but this doesn't merit a good review. I ordered a swimsuit from Rosewe and it took 20 days to arrive even though I paid 11.95 for expedited shipping. When it arrived it looked nothing like the picture of the swimsuit I ordered. I will never again order from this company. I have learned my lesson. Buyer beware!"
"Confusion, complicated method to order.....need to pay through PayPal this week...not accept my credit card this week, and must pay for the items before it will ship them. Items ordered have been arriving weeks apart at random dates. Insisted I send it something from any mail of mine that had my name and address before sending any of the items, or trying to send a dress back that 18 times the length of a woman like me (5'3"). I am becoming uncomfortable about the actual country (counties) and where it is located. Receiving double items, can't make it understand I only wanted to return of ONE item, not all FOUR, and appears I am receiving same items again instead of accepting one return. Just be careful and order only one item and see if handled correctly and do not order anything you need for a special date as most likely you may not receive it in time. On"live chat", difficult to communicate as the chat personel do not have a good understanding of American language."
"I ordered a dress in May 2019 which was nothing like the image online , in terms of quality of fabric and handiwork. On top of that it took a while longer than the promised delivery time which upset my plans as I had to quickly look for another dress for the function that was in 3 days. I did not have a good product experience seeing that it was the first time trying them out BUT I have rated them a 5 only because the level of customer service and communication is at an all time high and one of the best I have come across!! They respond to inquiries promptly and keep you updated every time there is progress in either the delivery process or in the status of a complaint lodged . I was even advised that the delivery would be delayed because the dress was a hot sell even though the deadline ended up being passed. I sought a full refund and was pleasantly surprised that the money was put back in my card faster than it took my dress to arrive:). I applaud them for doing what they say they will do. I will regard the purchase as a one off miss and order from them again soon for they keep their word. That speaks volumes for me. Excellent service!! Keep it up."
"I have purchased a few items from this company, needless to say I am very pleased and satisfied customer.
One of the items purchased have received numerous compliments, a gorgeous black n white Polk a dots dress which makes a statement on it's on, wore it on a recent cruise to Alaska for the Captain's dinner and it was a hit.
The quality of the items, color, fitting is true to what is advertised .
Truly, satisfied.
Thank you.
Have a very Blessed Day"
" Bought three bathing suits. One of them had a cup size it was for a child even though the suit was a 1x. Requested to return the item. Sent the item to the proper address sent the shipping information insured month later no response and no refund ."
"I really didn’t expect much. I mean, the price of the clothes should give you a clue. It’s really too bad because, the designs are simple beautiful. My advice to Rosewe is if you can use the same designs with quality material, you’ll be a hit with women. Of course your clientele would change but, you’ll always have dissatisfied customers using poor, quality material p. Also, revamp your customer service and, I’m 100% sure that using this method would be more advantageous to creating more revenue."
"The color of the dress was much lighter then the picture. I sent the dress back and requested a refund. Well I still haven't received the refund 3 months now. I will never order from the company again. They have my money and the dress back. Poor business
TJ"
"Dress was Elegant! Received "
"I ordered a dress and I received it in 10 days ( Romania, EU), very good product, exactly like on the website! Very good quality for a very good price!
I had emotions because of the bad reviews that I ve read but I'm satisfied."
"Never received my item it’s over 2 months"
"Just received dressy jumpsuit. Very nice quality for low price. 8-day delivery. Exactly like photo. Sizing chart made for tall thin girls. If you carry an extra 10 pounds, order 1 size bigger. "
"Please do not order from Rosewe, I order four items since DECEMBER 3rd 2018, it's January 17th and still haven't received my items. First time buying from Rosewe and it will be the last time. I reported them to PayPal. I send them several emails and they didn't even had the common courtesy to respond. ROSEWE IS HORRIBLE. "