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Product & services pricing
4.13/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.30/5

Verified
5/5

2023-04-07

Love my pendant!

"Seamless transaction! Then, when The shipment of the pendant arrived, and I opened the package, I was excited to see the pendant was just as the photo of it was, just stunning!"

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Verified
5/5

2023-04-04

the quality was great

"i had to return it my wife was looking for something different we are going to be in Rhode Island in a short time we will stop by the store so she can pick out herself i must say that the quality was great nice job
thank you Doug.
"

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Verified
2/5

2023-04-03

Wrong size

"RS sent size 9 rather than 8."

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Verified
5/5

2023-04-03

Best experience

"it all went flawlessly from start to finish. The selection is wonderful, I like that I could order unique pieces. All items were perfectly wrapped with return sheet available need be. Quality is amazing. The ordering process went smoothly and I have received the items in 3-4 days. System notifications are sent regularly, even after reception of the goods. I was impressed."

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Verified
5/5

2023-03-12

Always get exactly what you order. Have never been disappointed.

"Very positive. Very easy to navigate website. Good prices."

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Verified
5/5

2023-02-28

Excellent

"Ross Simons never disappoints "

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Verified
5/5

2023-02-23

Stunning !

"Love this gorgeous necklace! I so look forward to wearing it when we go out in the evening.
Thank you for your quality merchandise!
"


Verified
5/5

2023-02-19

Wedding Gift

"Beautiful bracelet, fast shipping. My daughter is going to love her "something blue"!!"

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Verified
5/5

2023-02-16

Beautiful

"I love my necklace. The package was fabulous. The item is breathtaking and exceeded my expectations. Love it"

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Verified
5/5

2023-02-15

Happy Valentine’s to me!

"Was just what I wanted. Much more dainty than pictured. Love it!"

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Verified
5/5

2023-02-14

Very happy to have found something I've been looking for!

"Very happy to have found, with Ross-Simons, something I've been looking for! The earrings are very pretty and I liked the price.
Shipped quickly.
The quality appears to be good; if they hold up as I expect, I will be very pleased.
Can't wait to wear them!
"

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Verified
3/5

2023-02-10

Earring jackets

"I ordered the jackets online and received them on time. However, the fit is not very good and I wanted to bring them into the store to exchange them for something different but I was told by customer service that I would have to return or exchange only by mail as I had ordered it online. I was disappointed as I wanted to come into the store to see my various options. "

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Verified
5/5

2023-02-08

Excellent purchase

"I am always consistently pleased with my purchases from R+S. The quality, price, and service are all incredible. It's a pleasure to shop with them. "

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Verified
5/5

2023-02-02

Beautiful ring

"I ordered this beautiful peacock ring from Ross-Simons and was not disappointed when it came. So lovely, perfect fit, and great price. "

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Verified
3/5

2023-02-02

No payment plan for Emerald ring

"I bought an emerald ring & 2 necklace extenders.The Customer Service Rep didn’t make my shopping experience as good as I hoped. I was asking about payment plans, if R-S had the interest free for 6 months plan, .He mentioned Affirm, which U said I didn’t want to use because they can charge up to 30%. He mentioned PayPal, which I ended up using. I didn’t want to pay this way. If I want to buy something more expensive, I want to be able to pay for it in 6 months w/o interest being charged. I’ll have to rethink if I’m going to buy here in the future."

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