"Very pretty earrings with quick shipping."
"From ordering to shipping to receiving was a 100% satisfaction . Great experience "
"First time my wife wore it, the necklace broke. Tried to contact customer service unsuccessfully via email several times. Disappointing experience all the way around. "
"While the ring I purchased arrived quickly and looked as pictured online, the quality is poor. In less than two weeks two stones have fallen off of my eternity ring. Unlikely to purchase from here again. "
"The necklace is just the right amount of gold & the chain sparkles. When the half moon catches any light it shines brightly! "
"I loved the style of the earrings. However, the gold accents are barely noticeable and fade into the silver. They were very pricey for silver, and I would have expected the gold to be more pronounced."
"I ordered a set of earrings (Teardrop Purple Turquoise Earrings in Sterling Silver) for my wife and she loved them. Before checkout I was offered a deal on another set of CZ earrings which I thought my daughters would like. I also got the items gift wrapped which added to the surprise. The gift wrap is a fantastic touch and I highly encourage anyone buying a gift to pay the extra few dollars for gift wrapping."
"The color of the Aquamarine earrings I ordered did not match the photo on the website AT ALL.
I would have loved them if they had. They were pale gray. Very disappointing!
When I went to return them they made me pay return shipping. Insult to injury!"
" customer service are always extremely pleasant helpful ,that is why I have been a loyal customer for years!!!I "
"I received my bracelet earlier than expected which was great ! I did not receive an e-mail shipping notification when it was sent out as they mentioned that I would. Not a big deal, but it is nice to be able to track an item. I had to go online through my personal account with Ross-Simons to do that.
The bracelet is lovely (made in Turkey) as I had wondered where it was made. (just in case anyone else has a question about that )
I selected this bracelet because of the unique style. It has silver horseshoe effect closure which can be worn as the top of bracelet because of the design. It’s easy for me to put on and take off, unlike so many of my other bracelets which require help. The Byzantine is beautifully made. Smooth as silk! It’s a bracelet I hope to wear for many years! "
"I ordered this simple silver cross and it is perfect and just the right size. The site was easy to navigate through and it arrived very quickly. Great company to work with."
"I ordered a couple of items for a gift, and they were sent promptly. Unfortunately, I chose poorly and the gift was not well received, so I returned the items. Ross-Simmons made the return process extremely easy. I sent the items back, and received notification of a refund a day after they received the item. I'm very pleased with their customer service, and will be purchasing again. "
"The 2 ( 3 Chain expansions) are very cheap? The claps on both don’t open all the way and get stuck and stay open when you do open them, not worth the money I paid! I want a full refund!"
"Looks like diamond dust. Need a magnifier glass to see them. gold coating is orange-ish. Ring is small as are your other rings i have bought. Will keep as a reminder to not order anymore rings. I have 3 now."
"I received the ring very quickly and it’s pretty and delicate. Just what I was looking for. Thank you!"