ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.55/5
Customer service:
4.46/5
Return/Replacement policy:
4.30/5

Verified
5/5

2023-05-14

Pretty!

"I received the ring very quickly and it’s pretty and delicate. Just what I was looking for. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-12

DELIGHTFUL

"Ordered the Siler hammered, knotted ring. Sizing is as expected. Fits great and looks LOVELY! Great quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-05

High quality, low price!

"This was my first purchase from Ross-Simons, though I’ve seen their ads and catalogs for years. I bought a clearance piece- the graduated paper clip necklace in sterling silver - to check out their quality, service & shipping. Very happy with all three!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2023-05-03

Disappointed

"The pink topaz earrings are a huge disappointment, not as pink shown on the website "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-30

Wonderful choice of products

"Very easy to complete the steps to actually purchase your choice - and great communication regarding your shipment date and arrival.
When it did arrive, it was exactly as described and very nice!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-27

Awesome as Always!

"Everything I order has proven to be a worthwhile investment to my jewelry collection. It wears well, shows well, and mixes and matches with each other as well as all my outfits. My jewelry purchases with Ross-Simons are a budgeted purchase!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2023-04-29

Gorgeous Morhers Day gifts

"Beautiful presentation. Better than expected. Loving the pure line. Will purchase more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-04-27

15 KGOS sapphire ring

"The package arrived safely but I am returning it today. The color of the stone was so black that even in the bright sun of the Mojave Desert here it was black. The sales photo showed a lovely blue (like medium denim jeans). I know for the price I was not getting the blue of Kashmir sapphires, but I did not expect black."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-04-25

Did not completed sell because did not like the address which I use for shipping.

"I have been a customer of your company for more that a decade I have possibly more than 25 pieces of jewelry from your company! I was looking for this ring for several months and finally you had it in my size with a great discount, i took a leap and ordered it to ship it to a trusted company who would bring it to me as I am in a country now where you do not ship....I was denied this option even though I know and accept the chance that something would happen to my package, although it never once had in the past! Deeply disappointed, super bad customer service!!! Lost a long time customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-22

I love my purchase

"I ordered the sea turtle earrings and necklace and they were everything the description said and I got them within a week of ordering. I am so happy that I have now ordered the matching bracelet. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-20

Gorgeous pieces

"Hello,
I really like it. Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-19

Fabulous, fabulous, fabulous!

"All of the jewelry I purchased was absolutely beautiful! The prices were fantastic and delivery was very quick. I couldn't be more pleased with my purchases and I will definitely be buying here again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-17

Beautiful

"I am pleasantly surprised how beautiful the Jade/pearl necklace is.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-04-08

Tagliamonte pendant with sapphire and water pearls.

"Not at all what I expected. Looked cheap, so I returned it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-04-09

Magnetic clasp terrible!! Doesn’t hold!

"Magnetic clasp is terrible. Comes off very easily. Was constantly looking for bracelet on the floor until it disappeared entirely. Lost it in just a few weeks. Don’t buy! You won’t have it long! "