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Product & services pricing
4.26/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.68/5
Customer service:
4.23/5
Return/Replacement policy:
4.36/5

Verified
1/5

2023-09-22

Broken bracelet

"The bracelet I received was broken but I didn’t have time to return it so I took it to a local jewelry store for repair "

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Verified
5/5

2023-09-12

I love every Ross-Simons experience!!

"I have made several purchases. All of them have been great!"

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Verified
5/5

2023-09-14

Quality of products

"I have bought numerous products and I am extremely pleased and plan on buying more for my family for x-mad presents."

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Verified
5/5

2023-09-12

Perfect!

"Order received quickly and in perfect condition."

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Verified
5/5

2023-08-31

New Favorite

"This bracelet is absolutely adorable! Fall is my favorite time of year and Halloween is my favorite holiday! I will be wearing this bracelet in celebration of the most fun time of the year! Excellent quality.You will not be disappointed!"

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Verified
5/5

2023-08-30

Awesome tennis bracelet

"The tennis bracelet is beautiful and good quality. "

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Verified
5/5

2023-08-29

Beautiful piece

"The necklace was sent quickly and arrived quickly. I am very impressed with how pretty it is. The chain is a link I have never seen before and I love it. I would highly recommend this necklace"

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Verified
5/5

2023-08-29

You get what you see!

"I have purchased several times from RS. The product images and descriptions are very accurate. Good quality. Fast delivery. Very fair prices.

Most important, my wife loves everything I have purchased for her from RS. Thank you for making me look good!
"

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Verified
5/5

2023-08-28

Beautiful key pendant

"Love it! Bigger than expected. Chain is a perfect length. "

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Verified
2/5

2023-08-27

The Italian Tagliamonte Aqua Venetian Glass Pendant Not as pictured.

"I received the pendant I purchased promptly. It had four lovely garnets set in gold, holding what should have been an oval Venetian aqua glass "picture of Cupid." The advertised pendant has pretty aqua glass with two winged beings - very pretty. What I received was very different. The gold and garnets were beautiful. However, the oval they held was absolutely nothing like the picture. Instead of aqua glass, it looked like grey-white "mother of pearl" (aka "mother of toilet seat) - very cheap looking - with a picture of a plump winged being that looked more like some kind of demon than Cupid or the two winged beings in the advertisement. And it had none of the charm as the oval pictured on line. I was very disappointed, and I sent it back. The people I spoke with over the phone were polite in helping me send it back correctly. We'll see if my $$$ is refunded to my acct. promptly. I expect that it will be, given the positive ratings for this company. I may very well try ordering something else, but this piece of jewelry did not meet my expectations."


2/5

2023-08-23

Incorrect product description, defective product shipped

"I ordered a bracelet from Ross Simons estate jewelry collection. The product description was: 1950 Vintage .35 ct. t.w. Synthetic Sapphire and .15 ct. t.w. Diamond Filigree Bracelet in Platinum. 7", However Filigree was Sterling Silver not platinum, as was evident by some black spots. Silver get dark with time, platinum does not. Further more the bracelet lock was broken. Had to return the item to Ross Simons. BTW they charge return shipping even if it is a defective item. Also when I called them with the question regarding silver content, I was told not to worry it is all platinum, and was promissed an wmail explanation that never came. Bad experience all around. Stay away from the estate collection, it is akin to buying at some flee market."

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Verified
5/5

2023-08-21

Satisfied Customer

"I went online and purchased a 14kt gold necklace for my granddaughter's 12th birthday. Ross-Simons has wide selection to pick from. I chatted with the online service person to find out if the necklace came with a gift box. Yes, it do. When the package arrived I was very pleased. It arrived on time and it was packaged in a very nice box with the necklace inside a velvet jewelry bag. Quality of necklace was very nice and at a very decent price. I would purchase from Ross-Simon again. I know my granddaughter will love the necklace. "


Verified
5/5

2023-08-14

Beautiful jewelry

"Once again Ross-Simons came through with great jewelry at a great price. This is the only place I buy jewelry. My latest pieces — ring, necklace, earrings — are my birthday present to myself."

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Verified
5/5

2023-08-17

Great Savings!

"From the latest R-S catalog, I ordered several items today at great savings."

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Verified
5/5

2023-08-13

Very pleased with my order!

"Received items in record time! Very satisfied with my two bracelets and my ring."

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