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Product & services pricing
4.13/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.30/5


Verified
5/5

2024-11-05

Great customer service

"The customer service was absolutely divine"

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Verified
5/5

2024-11-05

Beautiful, well made jewelry box

"The jewelry box was exactly what I was looking for - a classic wood finish with multiple drawers for plenty of storage. It’s very high quality, especially for the price. I highly recommend "

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Verified
5/5

2024-11-01

Beautiful Ring!

"This ring surprised me, it was more than I thought it would be for a simple gold band. I'm wearing as a stacking ring with another ring I have. "

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Verified
3/5

2024-11-01

Smaller than I thought

"I love the cat with the 2 hats. There could have been backs on each post instead of only 1 pair. They were smaller than I thought they’d be. The pawprjnt was great. I hoe the pearl cat head doesn’t break like my last one. This time I got the insurance on that pair. "


Verified
3/5

2024-11-01

Not what I expected.

"The enamel bands ran small and cannot be resized. The black spinel sterling ring is nice but doesn’t sparkle. I will regift both purchases. "

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Verified
5/5

2024-11-01

Great experience

"Our return and replacement was very easy. New shipment on schedule as promised. Perfect customer service. "


Verified
2/5

2024-10-31

Poor quality, cheap product

"Not satisfied with the product."

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Verified
5/5

2024-10-31

Love it

"I love my replacement necklace! "


Verified
5/5

2024-10-30

Cute Little Earrings

"I am very please with my cute little silver/gold hoop earrings ! I initially thought they were "baby" earrings when I opened the box...but they are the perfect size and complement either of my silver or gold frame glasses. "

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Verified
5/5

2024-10-29

Nice pair of earrings!

"I wanted a chunky pair of hoops, these are perfect. Great looking, great price, and look great.
Very happy with my purchase.
"

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Verified
3/5

2024-10-22

Minor Issue with Gemstone

"I ordered 2 rings: turquoise/gold and purple/gold. The gold in the purple ring obscures the beauty of the purple stone. As an artisan, I would have repositioned the stone while making the ring so the stone’s color would show through more.
Rings are not returnable.
"


Verified
2/5

2024-10-22

Very small earrings

"I was shocked when I opened the box and there were these tiny earrings. When I tried to put them on I could not get the back off on either earring. I will be sending them back."

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Verified
5/5

2024-10-22

Always a pleasant experience.

"I’ve been ordering from RS for many years and I’m always pleased with the experience. This time I was blown away with the new packaging. It’s so well done and I plan to keep the boxes and snap pouches for travel purposes. Thanks RS! "

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Verified
5/5

2024-10-15

Great Products and Service

"Purchased pair of earrings that were lovely but turned out to be smaller than I expected, The return process was painless and at no cost to me. I ordered a larger pair of earrings, also lovely, and received them in just 2-3 days.
I received a credit for the returned earrings about 1.5 days after RS received them.
Can't ask for better than that.
"

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Verified
5/5

2024-10-14

Beautiful necklace

"The picture doesn’t do it justice. This necklace is extremely beautiful. Shimmy and elegant. I recommend it."