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Product & services pricing
4.18/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.46/5
Customer service:
4.04/5
Return/Replacement policy:
3.79/5
Featured Review


Verified
5/5

2023-07-02

What a Selection!

"No other retailed offers the selection as large and varied as Rugs.ca. The selection was so large, I had a hard time making a decision as to which to buy. Being able to send, to my daughter, photos of the rugs that were in contention made my decision much easier to make."

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Verified
5/5

2023-06-24

Very easy

"Found the rug we liked, in the size we wanted and ordered it! No problems "


Verified
5/5

2023-06-23

Son’s new carpet

"We always get our rugs from rugs.ca! Easy to order, great selections, good prices, good quality and super fast delivery. My teenage son loves his new carpet!"

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Verified
5/5

2023-06-23

Beautiful rug!

"The carpet shipped the following day & was delivered in about 5 days. The colour & quality more than meets my expectations-very satisfied with my purchase."

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Verified
5/5

2023-06-23

Arrived on time

"Yes it arrived on time, same as ordered…great"

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Verified
5/5

2023-06-19

Great experience

"Found this site great to find exactly what we needed for our outdoor spaces"

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Verified
5/5

2023-06-17

Fantastic

"The rug is absolutely beautiful. The colours are vibrant and true to the picture. Very please with the service and delivery which was very fast. "

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Verified
5/5

2023-06-16

Great Price!

"The rug came on time as promised and the price was reasonable! Looks great in my living room. "

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Verified
5/5

2023-06-12

Fast shipping

"Ordered my rugs on a weekend, two days later they were packaged and shipped out.
Shipped by UPS!

"

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Verified
5/5

2023-06-10

Customer service exeeded expectations

"2nd time buying from Rugs.ca. Fast hassle free service both times. After UPS delivered my rug to the wrong address on the 2nd order I was fearing I'd be subjected to lenghthy complicated headache before getting a replacement or refund.
On the contrary CS we're on the ball and took care of everything hassle free.
Fortunately in the end a neighbor showed up with the missing rug and all was well.
"

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Verified
5/5

2023-06-10

Rugs

"Website, choice and delivery tracking were great. Very happy with rugs we chose."

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Verified
5/5

2023-06-08

Service was great and effecient

"Very pleased so far. Shipment arriving today"

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Verified
4/5

2023-06-05

Love my area rug!!

"Once I found the king of rug I was looking for, the rest was easy. Great service. "

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Verified
5/5

2023-06-05

Smooth sailing

"From web selection to easy checkout and payment process followed by a speedy notification of shipment and links for tracking delivery…a good experience with Rugs.ca. Only wrinkle was with the company who delivered the rug…I was notified it had been delivered but it was not there so had to report it missing. They were fairly quick locating it and delivered it within about 3 hours."

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Verified
5/5

2023-06-02

Excellent service as always.

"We have pets so we do change rugs more than someone else may. The quality and service is wonderful "

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