ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.18/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.46/5
Customer service:
4.04/5
Return/Replacement policy:
3.79/5
Featured Review


Verified
5/5

2023-04-06

VERY HAPPY

"Love the carpet ~ swift and perfect delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-04

Best place

"Love that you can try it on before you buy. Great selections, prices to suit all budgets. This is 3rd time I've shopped with them. Also have reco mended to other friends and family I'll."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-04-04

Pricing

"I ordered the exact same rug as before but even though on sale ,it’s way higher then original one
Back then
Kind of disappointing
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-04-04

Happy customer

"Love the carpet, feels good on the feet, looks great and priced very happy with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-03

painless, simple and affordable

"we got what we ordered in a timely and professional manner, thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-29

Great Experience

"Easy website and I love the ability to look at the rug in place! That option really helped me make the decision between two rugs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-27

Quick and easy!

"There's nothing better than making it easy for a customer to do business with you. From purchase to delivery, everything went smoothly. Thanks for the great service! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-27

Fast delivery and great rug

"What is advertised is what we got. Great rug"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2023-03-16

Second rug purchase

"Excellent quality and easy to clean, will buy again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-03-15

Warren

"Easy navigating your site and hoping the rugs are what I ordered when I receive them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-03-11

Great quality for the price

"The runner is pretty much exactly as the picture on line...very pretty and for the sale price an excellent deal. I will definitely come back to Rugs.ca next time I am looking at a carpet purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-08

Excellent

"Good packaged, no damage, very good product
Excellent and very easy to order a rug from rug.ca
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-08

4 time ordering

"Always good price, exactly like in image, good quality and quick shipping. Even during covid.
Own 6 rugs
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-03-06

"Rug was pretty much what we expected, some colours were not what I thought from the picture, wanted/expected black stripe turned out to be dark brown. But the quality was fine for the price. Was kept up to date with delivery which was great! Would recommend for sure. Same rug in the US is quite a bit cheaper, even considering the exchange rate."

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2023-03-01

Fast and efficient !

"Got the message regarding the sale at Rugs and worked through the options available - website was easy to navigate and check out. Not currently in Canada but expect the rug to be as good as the last one."

Detailed Review Benchmark + -
Pricing of products and services