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Product & services pricing
4.18/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.46/5
Customer service:
4.04/5
Return/Replacement policy:
3.79/5
Featured Review


Verified
5/5

2023-05-16

Fabulous

"Beautiful colors as seen advertised! Looks great in my new apartment ,living room
"


Verified
5/5

2023-05-16

website

"have not received it yet but the pictures of it on the website made it easy to imagine what it will look like in my Livingroom ...cannot wait till it gets here "

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Verified
5/5

2023-05-15

Excellent experience!

"As with every other purchase I've made on Rugs.ca, the price was great, lots of colour options AND I got a 10% discount and free delivery. What's not to like? I highly recommend."

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Verified
5/5

2023-05-13

All around positive

"Communication, tracking and product were all positive. Rugs were as advertised, very nice."

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Verified
5/5

2023-05-10

Great product!

"Once I chose the rug I wanted and the size, I just ordered it. It was here in about a week or so. Came very quickly and was carefully wrapped. Beautiful rug and exactly as described. Highly recommend!"


Verified
5/5

2023-05-09

Great rug and fast delivery!

"positive all round!! love the rug"

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Verified
5/5

2023-05-07

Jute round rug

"Absolutely love my jute round rug we bought for under our kitchen table, looks great, lies prefectly ! We ended up buying the same jute runner for the top of the top and for the hallway."

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Verified
4/5

2023-05-05

Straight forward.

"What I ordered came. Took a little while. The product feels & looks like I should have paid $60 not $120"

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Verified
4/5

2023-04-22

Happy with the Rug but not the delivery

"The rug is everything I was hoping it would be.
However I was disappointed that UPS did not deliver the rug to my address but dropped it at my local UPS agent. I was at home waiting delivery. I want to order this rug in the 9’ x 12’ and I’m concerned as I would not be able to pick that up from the agent and bring it home. What’s up with your delivery company?
"

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Verified
5/5

2023-04-16

Amazing

"Quick, promt delivery and exactly as shown in pic. I also ordered underpad which was a time saver and it was delivered shortly after rug arrived. Will be my first choice in future when shopping for rugs. Thanks "

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Verified
5/5

2023-04-16

Fast shipping

"Haven't received it yet but it will be here soon as the 19th of April"

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Verified
5/5

2023-04-12

Bon achat !

"Pour avoir acheter chez Rug il y a quelques années, je n’avais aucune crainte à acheter de nouveau. Très beau choix de couleurs et de grandeurs.
Bon rapport qualité/prix. Service de livraison rapide avec un bon emballage.
On peut faire confiance à Rug…..je le recommande.
"

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Verified
5/5

2023-04-12

Very good

"Very happy with my new rug, looks great in my living room "

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Verified
4/5

2023-04-12

Oregon Rug

"This is our third purchase from rugs.ca, and the only complaint I have is our last rug (a large 10 x13) did not come rolled but was folded in 1/2 and then rolled, so it is extremely wrinkly. Because of the size we couldn’t just spread it out for a couple of weeks and wait for it to flatten, so it looks terrible with the furniture put back. We are hoping that it will flatten with the furniture on, but I’m not optimistic. The 6 x 9 matching carpet came rolled and looks beautiful."

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Verified
5/5

2023-04-10

Brilliant selection

"It was almost hard to pick, there were so many choices. Using Favourites was the best way to keep track. "

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