ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.17/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.44/5
Customer service:
3.90/5
Return/Replacement policy:
3.82/5
Featured Review


Verified
5/5

2024-08-15

Top class

"Great rug followed by great delivery and customer service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-15

Quick delivery, beautiful colouring

"The rug was delivered within 3 days. They have a great tracking system so it was easy to monitor. The colour's are vibrant and looks amazing with our furniture. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-08-15

Excellent service !

"Nice quality and excellent prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-14

carpets

"excellent quality and design, washble and they look great. Very cost effective!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-14

Best Rugs

"They have the best and reasonable prices for the rugs from all around the world. They have the friendly site, very easy to choose rugs and check out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-13

Love My Jute Carpet its Gorgeous

"Love My Jute Carpet its Gorgeous, suprisingly soft, and shipped quickly. Definetly recommend.. Christine"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-13

So very happy with you

"Today I received a rug from you and that is THE perfect one for my place. I would like to thank you for your outstanding services, incredible inventory and competitive pricing. You guys are my favorite by far for all rugs and this for over 25 years. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-12

We are happy

"This rug is perfect for our living room. "


Verified
5/5

2024-08-10

Excellent

"Le tapis que j'ai acheté, avec en plus un Non-Slip Rub Pad tel que recommandé, correspond exactement à ce qui est présenté sur le site Rugs.com. Paquet bien emballé. Service de livraison rapide et suivi efficace. Je suis très satisfaite de mon achat"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-08-09

Beautiful

"I have nothing to complain about! .After a little delay I received my rug today and it’s beautiful.
Can’t wait to buy more colours.
Thank you.
Rug .ca
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-09

Excellent customer service

"I had to cancel an order .... and found out it was very easy yo do do online with confirmation AND also via customer service line. It was prompt and efficient.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-09

Service à la clientèle de grande qualité.

"Arrangement très satisfaisant pour un retour de tapis.
Je recommande fortement.
"


Verified
5/5

2024-08-07

Fantastic!

"Received the carpet rapidly and I'm impresed of the quality for the price. I will recommand it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Nice colours

"Carpet is great as well as delivery"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-05

Exactly What I Was Looking For

"My carpet arrived in three days and I am extremely pleased. It looks beautiful at my front entrance and I live the colour. I would definitely order from rugs.ca again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process