"If I could leave zero stars I would...
So the company started off fine. Their products seemed to be okay however, I placed a second order and that is where the issues started.
I ordered three items in total - one of them being a dash kit. I took about a week but it finally arrived. When I opened the package, the dash kit was missing but the other two items were there.
I contacted them, via email, and received a response that they would send it out. Day by day I waited for a confirmation of shipment and nothing came. I emailed them everyday asking for an update. Finally, I submitted a "Contact Us" on their website in which Melinda called me the next day. I explained the situation and was immediately met with hostility. She stated that she was going to contact the warehouse manager because they weigh every package and that will that will determine if I actually received it or not. After a bit of back and forth, Melinda assured me that she would keep in contact. After a few more days of unanswered emails, I ended up just disputing with PayPal and getting my money back the next day. Which is good and bad but I'm super bummed because I actually wanted their products. However, this put such a bad taste in my mouth that I will not be ordering from them again.
I will say, the products they shipped me worked great and I like the look. So if you want to order from them, go ahead but be sure to purchase with Paypal and send follow up emails about your order.
Hopefully your experience will be better than mine."
"I haven't had the opportunity to use it yet"
"Good Experience . Thank you"
"The products I'm sure are great but the website is very confusing, in my opinion. Specially when trying to check out. It was just endless information input and error messages. "
"Site navigation is a bit cumbersome and seems want to think for me, but that's probably fine for most users."
"I’ve been stalking the site everyday with new ideas. Made up my mind and came back to make my dreams come true. Even got surprised with a “come back” discount code to purchase the items in my cart. Very enjoyable experience and i love that they’re from NY. will definitely make a come back with another purchase "
"Pretty easy for my first time"
"Ordered but still haven't received order "
"Have shopped before but a bit expensive! "
"Hope it works well. I use 3M tape for skips on major highways all the time"
"Never received my package "
"Easy to order, product in stock with a fair price. "
"It was difficult checking out online mobile, I had a hard time putting in my card information. Once we got past that the customer service was amazing I just hope the design I’m going to put on my car will look good. :) I’ll keep y’all updated"
"Ordering the wrong product should not result in a long drawn out process. I ordered a wrong item and noticed within 30min of realizing this tried to cancel but was told that i had to receive it then return it."
"I received my order and when I opened it , it was completely wrong. I’ve emailed the company and still haven’t resolved the problem. "