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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-06-24

Excellent!

"Great people to deal with. Good prices. Fast shipping."


Verified
5/5

2016-06-21

Excellent tech support

"If you ever have questions or have to return an item, SWFA is very understanding. Their tech support is also superb. These guys are easy to deal with. Excellent staff. I give them 5 jalapeños out of 5."


Verified
5/5

2016-06-21

Great Service

"SWFA was very fast - great service, great product."


Verified
5/5

2016-06-20

Good Job

"Headache free transaction unlike Midway! Guess I'll be back since I've fired them."


Verified
4/5

2016-06-20

"Really great customer service by Wendy. Nice job!"


Verified
1/5

2016-06-19

Out of stock not showing

"Website did not indicate item was out of stock. Took my order, Hit my credit card. Then I get an email saying it was out of stock. Do not appreciate that way of doing business."


Verified
5/5

2016-06-19

Great company.

"Fast shipping like primary arms. My only gripe is there was a nail in my box (dry wall nail) but other than the optic works as it should so no complaints other than the nail which is the first time that's ever happened lol"


Verified
5/5

2016-06-19

OUTSTANDING Customer Service

"This is my first time purchasing from SWFA and I must say I am quite pleased with their service. There was a minor issue with the order and they contacted me promptly to get the situation sorted out. As soon as the the issue was solved, the order was shipped and it got to me very quickly. Everything came as expected in the condition expected.

Their prices are great, their service is great and I anticipate the product will be great as well.

I will definitely be ordering from them again in the future
"


Verified
5/5

2016-06-18

Excellent Service

"The product was exactly as described and delivered in a timely manner,"


Verified
5/5

2016-06-17

10x42

"The service from SWFA was outstanding. My scope came alot faster than i thought it would. "


Verified
1/5

2016-06-17

customer service needs work

"Ordered a spotting scope never received an email with any updates. checked the status online and it was back ordered. Called three times to get a status and ship date and they couldn't give me an estimate as to when it would ship. called back a week later and canceled the order. I then received a call back stating that the order had finally shipped. Due to the great price I went ahead and kept the spotting scope. "


Verified
5/5

2016-06-17

never fail

"SWFA customer service comes through everytime. The people are great and the orders are timely."


Verified
4/5

2016-06-16

Leupold 2 times

"Purchased a used scope from sample list, then found the same scope on sale online for less $ new than used. Was surprised customer service would not offer a lower used sale price than you can shop online for the same model new. I cancelled the order and customer service was so helpful and quick with the return of funds, I ended up purchasing another model scope that I felt was a better value for the $... "


Verified
5/5

2016-06-16

Great, fast service

"What is not to like? Easy website and fast shipping."


Verified
1/5

2016-06-15

Never showed item was never in stock

"The item I purchased was not in stock and they never showed that it wasn't."