"Ordered this part a couple of weeks ago and was immediately told it is on back order. Since then no updates on the backorder status, or any communication whatsoever. I would appreciate more info so I can choose to wait it out, or cancel and go elsewhere"
"They say everything is bigger in Texas. It turns out the customer service is also better! Michael Effertz from SWFA knows how to earn customer loyalty. After quickly notifying me that my item was backordered, I was given a great deal on shipping to make up for my wait time. This made my purchase an unbeatable deal on a very hard to find item. Even after that, my item still ended up coming in early! Due to the excellent communication, great price, and extremely fast shipping, I am beyond satisfied with my experience with SWFA and will surely use them again. The item (ARMS #23 forward grip) was also excellent, as expected of ARMS products. It allows you to use any AR pistol grip as a vertical forward grip and really gives a long gun that great retro machine gun look. It functions flawlessly and looks awesome on my new project gun. Again, it's very hard to find, particularly at such a great price."
"No problems at all. Will order from them again."
"Thank you for a flawless item, scope was way better than I expected, item looked new, not a single mark it was perfect. "
"Very helpful with a question I had, also had the product in stock...everything went very smoothly. Will definitely order from SWFA in the future!"
"Ordered 3 pair of items that said in stock. After 3 weeks and no delivery I inquired. Was told it was back ordered and "may get it." WTF???"
"they actually answer their phone in person. No robots!"
"I am very happy with SWFA's products, service and shipping practices."
"I bought a brand new scope so I don't know why "reseller ratings" is contacting me for a review. However SWFA is good to go. My package shipped fast, they sent it out hours after I ordered. The scope was packed like Fort Knox and arrived safe.
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"Just received my new scope from SWFA and couldn't be happier with the service and the price. Thanks SWFA"
"Repeat customer. Always a pleasant experience dealing with SWFA, whether ours online or by phone. Friendly staff that almost seems eager to jump up and help. I'll keep using SWFA, no doubt."
"Great scope but no instructions."
"I ordered my SWFA scope online and I got it the same week. Shipping package was excellent. Will install this weekend."
"Good product; fast shipping. I have nothing else to add to get to the 25 character limit."
"Very fast shipping. Good price. What more could you ask for?"