"I had an issue with my order and it was taken care of way beyond my expectations. Thank you and great service! "
"The ordering was simple and the purchase arrived on schedule."
"Overall experience was satisfactory. Order came promptly. Only disappointed that I could not express ship due to nature of contents and did not find this out in the order process. I had to call to find out."
"Excellent product,perfect service,the girls are safe now jogging around town for sure!You guys at Safety Girl get 6 stars from me,Thank You."
"quick and painless, the product was known and the price was reasonable."
"Everything went well. Ordering was no problem. It shipped on time and to the correct place. Even though we ordered a litte large, they still feel a little small but that may be because she has never worn steel toe boots before."
"i still have not receive my item and i am very dissatisfied"
“Thank you for your recent order with us. I do apologize that you still have not received your order. After viewing the tracking information on your order, I am showing that the package should be delivered today, June 1st, by the postal service. As we discussed on the phone, I will follow up with you by phone next week to make sure you received your package. Please feel free to contact us at 877-734-2458. We are looking forward to speaking with you.”
"My overall purchasing experience was great. "
"This was my first time ordering from this site. The prices are great but my overall experience could have been a little better. I ordered two items from the site only for them to be lost at the post office, which is not safety girl.com's fault. I called to see what was going on with my order. The customer service representive said that she would reship the order which did not happen. I had to call again four days later to have my shipped. They made up for the inconvence by upgrading my shipping. I am willing to give them another try. "
"I received my pepper spray and now feel safe again.I had lost my pocket pepper spray on a job at the old mellow Lark Ranch in Burlson South Shore Camache. The owner claimed that she did not see it. I orderd another and recieved it in time for my next outback job at North Shore and Pioner.Almost needed to use it on a tweeker at North Shore complaining I was cutting to early. "
"I was surprised to find the product I wanted for such a amazing price I got two products for under the price of one. delivery was right away "
"Handier than a gun because its so lightweight. My husband is very impressed."
"My experience was very good - great product (Kimber Pepper Blaster II), competetive price, no shipping cost, and prompt delivery. Will purchase again! Thank you!"
"We had a minor problem with our original order ( Product not available for our state). Your Customer Service Representatives are by far the best I have ever encountered. Not only did they assist us with our replacement to the original order, they went above and beyond to make sure we would be satisfied with the replacement order. We WILL be ordering again when the time comes."
"just as discribed great service would buy from again..."
A rep from Safety Girl, , has responded:
“Thank you for your recent order with us. I do apologize that you were not aware that mace products are not able to be shipped in an expedited fashion. Due to FAA regulations this item is considered a hazardous material, which restricts how the product can be shipped. This is something that I will have updated on our website, as this information should be available to our customers. We would like to speak to you regarding your order. If you could please call customer service toll free at 877-734-2458, we are looking forward to speaking to you.”