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Product & services pricing
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Return/Replacement policy:
0.00/5

Verified
1/5

2012-12-28

"I placed an order for a Christmas present for my mother and even though the order was confirmed, the next day I got an email telling me the item was out of stock and my order was canceled. No apologies were given and this left me to resort to an ebay purchase of which I paid more than I would have, if I had just ebay'd the night before, instead of ordering from Safety Girl. "


Rep reply posted 2012-12-31
A rep from Safety Girl, , has responded:

“Thank you for your recent order with us. We apologize the item you ordered was out of stock. We offered you the options to substitute your order, wait or cancel. You requested we cancel your order. Please contact our customer service department at 877 734 2458 with any questions.”


Verified
5/5

2012-12-28

"Good quality! Love the personalization!"


Verified
5/5

2012-12-27

"It was a easy, effortless transaction. Their price for the items I purchased were much lower than other online retailers."


Verified
5/5

2012-12-25

"The web site was easy to navigate. The product was delivered in a timely matter. I am pleased with the purchase and plan to purchase more items in the future."


Verified
5/5

2012-12-22

"One of the original items ordered was out of stock. Safety Girl notified me immediately, giving me a choice to wait for item to return to stock or have the item replaced with an item of their choice which was more expensive. I received and very pleased with both items."


Verified
5/5

2012-12-22

"I had a wonderful experience throughout the whole process of my order.

I feel very comfortable with my purchase...every woman should carry one of these safety devices.
"


Verified
5/5

2012-12-21

"It came at the perfect time thank you
"


Verified
2/5

2012-12-21

"Part of the order is on back order. The Company is not keeping me updated on my delivery date. I do not want a partial shipment. I need both items to make it worthwhile to me."


Rep reply posted 2012-12-27
A rep from Safety Girl, , has responded:

“Thank you for your recent order with us. We have contacted you within 24 hours of order placement to advise the item you ordered was out of stock from the supplier and you agreed to wait. We sincerely apologize that the date has changed and will ship your item out as soon as it is received. If you no longer wish to wait or if we can be of any further assistance, please call us at 877 734 2458.”


Verified
5/5

2012-12-21

"My items were delivered on time and the item arrived as described. Thank you."


Verified
5/5

2012-12-19

"the price was good and the item was as described and shipped promptly"


Verified
5/5

2012-12-19

"Fast, easy purchase experience."


Verified
5/5

2012-12-15

"Kept me informed & delivered timely. Product was good too."


Verified
5/5

2012-12-15

"Very satisfactory. This is to be a gift for my daughter at Christmas so I cannot comment on the item yet but there was no problem with the site or delivery of the item."


Verified
5/5

2012-12-15

"Excellent customer service. Thanks."

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Pricing of products and services
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Verified
4/5

2012-12-13

"The shipping was fast and efficient, and I liked that the order came with a tracking number.

The items were just as pictured and seem like they'll be effective!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A