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Verified
5/5

2012-12-10

"Very pleased with the speed I received my products in. Will be giving products as Christmas presents. Appreciated the low cost. Thank you so much"

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Verified
4/5

2012-12-07

"I ordered a pair if steel toed boots. The money came out of my account but I never received a confirmation email so I called customer service. The first Lady I talked to was very rude. She was not helpful at all and acted as though I was the problem. She told me that my order would be the in 2 to 3 weeks which is not what I thought I had agreed to. I thought they were going to processes my order and ship it in a few days. She informed me I was wrong and that was not how they did it and would resend the email which I can track my shipping with. I would have been ok with this if she hsd not been so rude and full of attitude. Hung up and waited for my email. Did not receive that email so I called back. This lady was more helpful she repeated the email to me which was already right. She apologized and said the only thing she knew to do was to send it for a third time. I asked about shipping and she was unsure. I asked if she could check and see if someone had to sign for the package or could it just be left and of again she did not know. She was very nice but not very helpful. I still don't have a confermation email. Still don't have an answer and of corse the boots won't be here until two weeks after I need them. I don't have an order number or anything cause I never got my email.
It is now the 12th at 8:45 and I have still not received my package.

I got my boots this morning and a phone call soon after. It was a very helpful lady from safety girl. She apologized for the incovenance and refunded my shipping. She explains how the shipping worked and everything. She was very nice and respectful. After dealing with her I may actually order from safety girl again. I feel a lot better about my order.
"

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Rep reply posted 2012-12-11
A rep from Safety Girl, , has responded:

“Thank you for your recent order with us. Your order shipped from our warehouse and is in transit to you. We have shipped your order out to you with the economy shipping method selected. Orders with Economy shipping take 1-2 days for processing in our warehouse and an additional 3-10 business days for delivery. Your order is expected to arrive on December 12. Please contact our customer service department at 877-734-2458 with any questions.”


Verified
5/5

2012-12-05

"Arrived safe and sound and as advertised. Thanks a bunch. Hope we never need it :-)"


Verified
1/5

2012-12-03

"have not recieved purchase. would like money back, i will be calling first thing in the morning"


Rep reply posted 2012-12-05
A rep from Safety Girl, , has responded:

“Thank you for your recent order with us. Your order was delivered on 11/20. We apologize you did not receive your order. We have attempted to contact you by phone but the phone number provided was disconnected. We have sent you an email with the option to reship the order or cancel. Please contact our customer service department at 877 734 2458 as we would like to speak with you regarding your order.”


Verified
5/5

2012-11-29

"Within minutes of placing my order, I received a call from Customer Service because the color I picked for the hard hat I ordered was not available. I selected a different color with the friendly help of Customer Service. The quality of the hard hat is excellent, and I received it promptly."

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Verified
4/5

2012-11-26

" thanks for speedy delivery: i haven't used it yet but they both seem easy to use. have to remember how to (if I have a need) spray on a windy day!"


Verified
5/5

2012-11-26

"I have placed two order with Safety girl and have been very satisfied with both. Very happy that I found this as a supplier for woman's safety gear!"

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Verified
4/5

2012-11-21

"Yes, Recieved the product and thank you."

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Verified
5/5

2012-11-19

"Experience was great. My daughter was happy with everything that I ordered for her."


5/5

2012-11-10

"The pepper spray disguised as lipstick was a definite success. It was small enough to fit in my pocket, and I definitely felt a lot safer know it was on me. My only issue is that the shipment too a long time to get here, but other than that, I'd definitely buy from you guys again. Thanks!"

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Verified
5/5

2012-11-09

"
I recieved all items ordered. no back orders. All within a reasonable time period. All arrived in good condition. I will probably shop here again.
Thanks for your prompt service.
H. S.
"

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Verified
5/5

2012-11-07

"Placed my order and a few days later the package arrived."

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Verified
4/5

2012-11-07

"its great! bigger than I expected. "

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Verified
5/5

2012-11-07

"Very nice. My daughter and wife loved the pepper spray. What better way to show your love?"


Verified
5/5

2012-11-06

"My order took longer to ship than I would have liked, and the box was very beat up by the time it was delivered. That being said, the product was fine when I opened the box. When I emailed the company expressing concerns about how long it was taking for my product to ship, I received a prompt and polite response from one of their customer service representatives. I would order from them again."