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Verified
1/5

2016-01-20

So Unhappy/Frustrated

"I ordered from Sammydress on 12/23. I ordered 4 items. For whatever reason they shipped 3 items on 12/24 and the 4th on 12/28. They gave me a tracking number for the 1st package but nothing for the 2nd. When I complained I couldn't track my package they told me that the 2nd package couldn't be tracked because my shipping fees were insufficient to ship the 2nd package via a tracking method. Well, that wasn't my fault. I paid the shipping fee and the fee for the tracking number. The first package arrived about 13 business days later....nothing fits. Even though I am a size M, I ordered larges anyway and they do not fit. As for the 2nd package, no one can tell me where it is or even whether it has arrived in the US. I will NEVER order from this site again. When I email them via their "ticket" method, they tell me "well now the estimated shipping time is 10-45 days". How can a place just change their delivery time to 45 business days weeks after it has shipped. I would never order anything from anywhere that takes 45 business days to arrive. I am in the process of contacting Paypay to get my money back somehow. So disappointed. "

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Verified
5/5

2016-01-19

Wonderful experience!!!

"Sammy Dress has a great selection of products in almost every category imaginable. Their prices are fantastic and the way the items are portrayed and described is how they look when they arrive. Sizing charts have also been accurate. I also love the fact I can shop securely with paypal on their website. I have been impressed by the quality of the products I have received and will continue to shop with them!"

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Verified
5/5

2016-01-19

Love It!!

"Love this website, so much to choose from and the prices are just great too :) Have been ordering from here a while now and i must say i have not had one problem with any order :)"

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Verified
5/5

2016-01-19

great first time shopping experience

"it was my first time shopping online and was worried about shipping thing from outside of uk but have had no problems and continue to order from sammy dress. I love shopping with them. i love the fact customers can post photos of the items they have bought which really helps in choosing the sizes."

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Verified
5/5

2016-01-19

sammy dress is #1

"i have placed over 20 orderes with sammy dress and i love my stuff some of it does run a little small so order up one size but for the price they have GREAT stuff if you have problems they are very quick to respond, the orders do take awhile but its well worth the wait"

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Verified
1/5

2016-01-18

ALERT - DO NOT BUY FROM SAMMYDRESS, CHEAPLY MADE KNOCK OFFS?

"My first piece of advice is to ensure you do not buy from this scheming online shop!
I ordered 32 items from sammydress and 6 weeks on I am still trying to get a refund for my so called pieces of clothing.
I was initially shocked that after spending so much money on the items they would still charge me over $180.00 postage (whatever happened to great service that offered free postage after you spent a certain amount?)
It took just over 5 weeks to receive all items I ordered ..although by the time the third package came I could not care less after being so disappointed by the first 2.
EVERY SINGLE ITEM WAS A CHEAP NASTY RIP OFF OF WHAT THEY ADVERTISE ONLINE IN THE PICTURE!
And I mean every single item, not 5 or 10 every single one. Some dresses or tops were made from material so thin it was almost as thin as tissue paper, the colours are completely different - I had to use the process of elimination to make sure I had the right pair of tights considering the colours did not match what I had ordered. Some material when stretched went completely see through....aren't tights suppose to stretch a little bit?
100% of the items were a dull and boring version of what was online - the colours never matched
I ordered an XL in a Christmas jumper and when I got it, it was the same size as my size 10 jumper I already had?? It also didn't have a collar as shown in the photo it was like someone had just cut a hole for the head
Online some items I ordered looked like they were made of thick wool or strong material...in reality the item looked like it was made of swim suit material.
One dress that I can still see online (full length dark blue dress with light flowers on it on a blonde haired model standing on the beach) when you look at that photo it looks like a heavy and thick dress that would weigh a fair bit...it was cheap satin that looked like a dress from the 80's and the shape was for a paddle pop stick?
Overall I have tried sending photos of every individual item and outlining what Is wrong with it as i was told I would have to do but it seems sammydress are in no rush to solve this issue. They told me if I needed to return them it would be at my own cost..minimum $160.00 - I explained to them since the items I received looked nothing like what I ordered how can they challenge the fact I did not receive what I paid for?
The then said if I wanted to keep the clothing items that would pay me 20% of what I paid..it still leaves me with a box of clothing no one will wear. I have had 5 + friends check out the clothing and have now sworn they will never buy online from any place such as sammydress - so what do I do with a box of rags and will still be out of pocket $480?
If anyone has been able to get in touch with an ombudsman please let me know as I am not willing to accept the solution they have offered.
"

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Verified
5/5

2016-01-17

Trendy fashions

"I was reffered to sammys dress by a friend and i am pleased to say im glad i found them...they have great products at very resonable prices....shipping takes a while but all my items were received in gud condition and was just as advertised...i will shop at sammys dress in the future...a great bonus is that u get rewards for your reviews and save even more...there products are good quality and very trendy....i loved all my stuff and am currently compiling my next order"

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Verified
5/5

2016-01-17

A very pleasant experience!

"I have ordered from SammyDress three times now and I am nothing but satisfied. The quality for the price is pretty amazing and every time I have messaged them about an issue they have answered within 24 hours and done their best to make sure I was pleased with my order.

For most of their items they have sizing charts in different measurements so you can be sure that what you order fits. I am definitely ordering from them again.

"

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Verified
5/5

2016-01-17

Excellent!

"Product as description, perfect fitting and shipping time as I expected.
Customer service is kind and responsitive to my requests. Prompt reply!
"

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Verified
5/5

2016-01-17

I LOve My Sammy Dress Snow Boots

"Hi I recently purchased a pair of "Stylish Women's Snow Boots With Suede and Animal Pattern Design" from Sammy Dress and I absolutely love them. The boots are fantastic for indoor and outdoor use. They are very comfortable and the fit was a perfect fit and the boots are easy on the foot and easy off. The boots also are very warm. I am thinking about buying another pair for my sister.
I love Sammy Dress and I love their styles of clothes as well as other products. I want to continue to shop with this company. I look forward to having good customer service on future orders and deliveries. I have referred Sammy Dress to all of my Facebook friends and to all of my family members. I will continue to shop at Sammydress.com in the future.
"

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Verified
5/5

2016-01-17

Super cute website with So many cute items!

"Love ordering from this website. They ship this very quickly and they arrive before you know it! Nice quality too!"

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Verified
5/5

2016-01-16

Great online store site

"I love sammydress.com for the great selection of items, great prices and smooth order process. It is my go to online shopping site! "

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Verified
4/5

2016-01-16

Worth the wait!

"I've ordered a few thing on Sammydress. I love 3 out of the 4 things I've bought so far. And for the price, I was very surprised. It does take a little longer then expected in shipping. But for the price, I can't complain. I make sure I get a tracking number so I can watch it. I've ordered more stuff and I can't wait til they arrive. Everytime I ask Sammydress a question on the "tickets" they always respond in a timely manner. "

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Verified
5/5

2016-01-15

Women s Shoulder Bag With Arrow Print and PU Leather Design

"Totally Love this bag is big and really nice fit many stuff in and everything is just perfect!!!"

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Verified
1/5

2016-01-15

Slooow shipping, lost package, terrible support

"I bought 3 shirts. I got a shipping notice on the first shirt right away, and it arrived about 6 weeks later. Meanwhile, I got a notice about the other two shirts shipping about a month after my order. All shipments were by China Post mail, which doesn't provide tracking. Because the first order took so long to arrive, I waited almost 3 months before contacting customer support, which required setting up an account on a dodgy server in China, and got a couple of really unhelpful messages, the last of which asked me to go to my local post office and see if it was hiding there somewhere or something like that. Ridiculous. The holidays intervened, and I didn't get back to them for a few days, during which time my reply ticket expired... I have no idea how to recover the account I had to create, so I'm basically out of luck on those 2 shirts."

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