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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-03-31

replacement part asked for and found in less than 24 hours

"Searched their online database and was unable to locate the part. sent an email with the info I had and next morning was able to order the part. easy as that. great service"


Verified
5/5

2021-03-31

Easy

"First time ordering water filter for refrigerator and very easy"


Verified
5/5

2021-03-30

Quick confirmation of part number

"I sent a photo of the missing part and got a quick confirmation of the correct part number so I don't have to wonder if I got the correct part. "


Verified
5/5

2021-03-30

Thank you it was great Service

"I was assisted by Renee Employee # ***-***-**** and she was amazing!
I was really grateful for her help with ordering my part!!

"


Verified
5/5

2021-03-30

"We had to update our cable hardware, needing the older remote to accomplish the task. The older remote was lost, but you had the original equipment available for purchase."


Verified
5/5

2021-03-29

"Customer service was very helpful in finding the correct dryer lint filter."


Verified
4/5

2021-03-29

"Patrick from Cone appliance was wonderful. Explained how the new ice maker was a new design. Unfortunately the ice bucket was not included with the order and I had to spend $130 for a new one. The gears literally fell out of the old one and it was unusable . Also the ice being packed so solid around the twist arm inside the bucket was so ice bound it cracked the bucket itself. Sharon from your customer service line tried very hard to have the ice bucket covered , but her supervisor was unable to accommodate me. "


Verified
5/5

2021-03-27

EXCELENTE

"MUCHAS GRACIAS POR EL MANUAL"


Verified
5/5

2021-03-27

the dead remote

"Samsung customer service person was great. Samsung Parts website was great. I love my TV also"


Verified
5/5

2021-03-27

Remote Control Purchase

"Fast and easy web-site - it was a pleasure to use!"


Verified
5/5

2021-03-26

# 1 service

"The process was easy to understand. Easy to use. Quick and efficient."


Verified
4/5

2021-03-26

Sam

"A little bit long to finalize but excellent"


Verified
5/5

2021-03-25

Excellent!

"Super fast way to order parts. Thank you so much!"


Verified
5/5

2021-03-24

Nice and easy

"All I had 2 do was put in the part number and it pulled up exactly what I needed as well as a picture. "


Verified
5/5

2021-03-24

"very helpful all my questions were resoved"