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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-08-08

"Always get quick service."


Verified
5/5

2013-08-07

"(Incanto Deluxe)
The espresso machine was received in great condition. The unit exceeds my expectations. Only downfall is the hottest setting on the unit does not get the coffee piping hot. When I called asking questions about the Saeco the 2 persons I spoke with were not very knowledgeable about the unit and were fairly vague. All in all great experience and would use SCG again.
"

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Verified
5/5

2013-08-07

"I was really happy with my experience, the carafe came more quickly than I expected, and when it was the wrong one, I was helped out quickly with an RMA and an email notification when the carafe I needed was back in stock. Thank you Seattle Coffee Gear! And you, Haley :) "


Verified
5/5

2013-08-07

"SCG staff kindly answered some questions about one of the items I planned on ordering. I am quit pleased with the purchasing experience, the items arrived earlier than expected and in good condition. The coffee that was sent with my order is so tasty. Using my new burr grinder and French press brought out the great flavor of this dark roast. Thank you SCG for the lovely gift!"


Verified
5/5

2013-08-06

"Fantastic service and product. 2nd super automatic I have purchased through them. I could not be happier. "


Verified
5/5

2013-08-06

"Quick shipping, great website. "


Verified
5/5

2013-08-05

"Easy to navigate website. Found exactly what I wanted. Super fast shipping arrived the next day."


Verified
4/5

2013-08-04

"My order was sent and delivered very quickly. I was very satisfied with that part of my order. I was a little irritated though that the gift card they had given me with a prior purchase had expired in only 90 days. I hadn't noticed it had an expiration date on it. That seems like a strange way to retain happy customers. "


Verified
5/5

2013-08-04

"awesome as always. thank you."


Verified
4/5

2013-08-03

"Web site, price, added "gifts" and customer service all superb. I did have an issue where the grinder I ordered showed "in stock", and then I got a notice that it was on backorder. Despite the fact that SCG could not ship the grinder for 2 more weeks, they charged my card for the full amount of my order, which I did not like. But when I called customer service, they happily canceled the grinder and gave me a refund, so they handled a bad situation extremely well. Very friendly. Would do business again!"


Verified
4/5

2013-08-02

"They are service oriented and deliver quickly. They certainly know the coffee business and their videos are excellent. Their products are expensive and usually top of the line. The two go together so no complaint there. Some of their drip coffee makers are ridiculously expensive for what they do. But one doesn't have to buy them either."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-02

"My order was Filled as ageed."


Verified
5/5

2013-08-01

"Everything great, shipped quickly great deal."


Verified
5/5

2013-07-31

"VERY SASTIFIED WITH PURCHASED AND DELIVERY TIMING?"


Verified
5/5

2013-07-31

"Knowledgable staff , very polite , "