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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-04-01

"I ordered from Seattle Coffee Gear because of the the high reviews for customer service. My Saeco arrived in great shape and in a timely manner. Love it and will keep ordering from SCG."


Verified
4/5

2013-04-01

"I purchased a Behmor Brazen and subsequently used the $10 gift card to order some coffee. Both orders were filled promptly, well packaged and arrived safely. My only gripe is that competitors offered free shipping on the Brazen as well as free coffee. Obviously I discovered this after the fact. Also, the gift certificate barely covered the cost of shipping for the coffee. You guys did a good
job, but you need to step up your game to meet the competition.
"


Verified
5/5

2013-04-01

"all good. Coffee maker is killer."


Verified
5/5

2013-03-29

"Great experience! Easy online shopping with lots of helpful videos & reviews. Will order from again in the future."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2013-03-28

"The video review for the machine I purchased was very informative - and I love that they're having fun. The machine was delivered on schedule, in perfect shape, and with supplemental materials. I'll definitely shop from SCG in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-28

"I am always able to find what I need with fair prices. "


Verified
5/5

2013-03-27

"HI Gail.
Hi Kat.

These guys are awesome. They support my habit like nobody's business!
"


Verified
5/5

2013-03-27

"Fast on time delivery, and everything was there! What more could I ask for?"


Verified
4/5

2013-03-27

"I received the coffee marker on time as was indicated on the shipping tracking notice"


Verified
5/5

2013-03-26

"Good prices, good selection, true coffee experts with reliable ratings of products."


Verified
5/5

2013-03-26

"shipped quickly and arrived in perfect shape. a good place to buy."


Verified
5/5

2013-03-25

"Just received it this morning...it was easy to order and took little time...I knew what I wanted."


Verified
5/5

2013-03-25

"Better prices than Amazon, and came quickly. Was aslo packed very well."


Verified
5/5

2013-03-24

"Demonstration videos are very helpful."


Verified
5/5

2013-03-23

"We are very happy with our Saeco Aroma espresso machine. We have a coffee roaster in our town , so we are able to get very fresh coffee. The crema is perfect and the espresso very smooth. I even recommended it to our local barista, for a home machine!"