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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-02-18

"Quick shipment and great communication"


Verified
5/5

2013-02-18

"These guys are great! Fast service and great videos,"


Verified
5/5

2013-02-17

"Purchase easy, prompt shipping."


Verified
5/5

2013-02-17

"I ordered, thinking it would take longer because of the distance -- a silly assumption. The beaker came quickly, exactly as ordered. Great service.
Thank you.
"


Verified
5/5

2013-02-16

"Shipped the same day I ordered it. Arrive at my home 3 days later express mail. Doesn't get any better. "

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Likelihood of customers making future purchases
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Verified
5/5

2013-02-16

"Great products and service"

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Verified
5/5

2013-02-16

"The videeo that they made helped me choose the coffee dripper that I bought. I'm really happy with my choice."


Verified
5/5

2013-02-16

"Service was spectacular. I ordered on a Saturday, was pleasantly surprised that it shipped the same day and arrived earlier than exected!"


Verified
5/5

2013-02-16

"Received the items in a timely manner. They were exactly what I needed. Will do business again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2013-02-15

"Our order was processed quickly. Very happy with our purchase and the support they offer on their website. Really enjoying the wonderful coffee that we can make at home now."


Verified
5/5

2013-02-15

"items as described and delivered fast, as always. Since this was a repair kit, the enclosed instructions were a welcome surprise, saving me time not to have to search online. well done!"


Verified
5/5

2013-02-14

"Website is easy to navigate. All costs are clear. It was a pleasure. "


Verified
5/5

2013-02-14

" I am a new customer to seattlecoffeegear.com, and am beyond pleased with my experience!! I ordered an espresso machine at approximately 2:00p.m. on a weekday, and my expected delivery was supposed to be in 3-5 business days. However, when I came home the very next day my package was waiting for me. Yes, I did pay $10 for ground shipping and I am only half a state away, but receiving a package the very next day from anywhere is almost unheard of.
I was (as always) skeptical of ordering a product online, especially since this was my first espresso machine. I am glad that I happened to stumble upon seattlecoffeegear.com. Not only is there extensive reviews by their staff on almost every product they sell, but their customer service is also spectacular and they have hooked me as a lifetime customer! I received everything I was promised as a "thank you for your business gift" and then some, and will no longer be searching for a new place to buy coffee related items. Thank you seattlecoffeegear!!
"


Verified
5/5

2013-02-12

"I recently ordered a Technivorm KBT 741 from Seattle Coffee Gear The articles and videos were very helpful, and SCG delivered as promised. I've been very happy with the product and the service."


Verified
5/5

2013-02-12

"Seattle Coffee Gear did a great job!
The machine is awesome and it shipped super fast. I will recommend this company to friends and family.
"