"Amazing. Good products. Absolutely loved all the free gifts (hello free coffee and gift cards!) and shipping only took two days. Thanks so much!"
"The purchase process went very smoothly and the item arrived quite soon. I really like the videos about various coffee machines by Seattle Coffee Gear. It's much easier to decide what to buy if you see how it works in video. Thanks guys!
Right now our Saeco Talea Gyro Plus just brewed another one nice cup of cappuccino for us this morning. Yumm!..
And by the way their price is very fair. Overall, very satisfied!"
"All went well. I ordered it online on a Saturday night and my package shipped on Tuesday. I received a tracking number and my order arrived in perfect condition. Given that I ordered it on a Saturday, I consider that Tuesday is 'next day' shipping. I'm happy."
"I like the pros and cons listed under each product based on Seattle Coffee Gear testing. I even watched the homemade video they made of the coffeemaker I was considering. They curate their products and want to sell the right product to the customer."
"Great....no problems...really freshly roasted beans....lovely...."
"•I called by telephone to ask questions about the machine I was buying - the operator was quite knowledgeable.
•I loved the video on the website that showed my product in action and being demoed. It really helped to decide.
•The price on my machine was hundreds less than anywhere else on the web - and even though I bought factory refurbished it was still cheaper than the used machines I found.
•So far so good! Thanks Seattle Coffee Gear!"
"Fast ship of an item that not many people carry anymore. Thanks on all fronts."
"Pretty much a flawless transaction. I do wish the original owners manual had been shipped with my refurbished espresso machine. Wasnt completely clear on the website that this wouldnt be included. Still I wouldnt hesitate to shop again. "
"The website guides you through the process of purchasing any coffee equipment, and they have videos about almost all the espresso machines and other gadgets... The "pros and cons" sections are very useful, and they are also very prompt at answering questions, so that you feel at a "real" store."
"One of the four items that I ordered on 1/16/13 was available on their website when I placed the order. But it didn't come with the shipment. So I checked my order status on their website, and it said it was shipped. I called in and their customer service was confused whether it was shipped or not. Then they finally figured out that it was out of stock. This item is still out of stock until today 2/5/13. The customer service asked if I wanted a refund. But that's really a inconsiderate question, because they are the only one who sells it. If there's someone else who sells it, I will switch in no time. Too bad they have the monopoly on this item. Other than that, they are THE expert in these espresso machines. "
"The videos were very helpful in my decision making. The two people I spoke to when I called to ask questions were not as helpful. Seemed like they were in a hurry. "
"Seattle Coffee Gear promptly filled the online order of my coffee maker purchase. They also added extra goodies such as filters, a 1 lb. bag of ground coffee, a cleaning kit and a $20 gift card to their store. I was able to enjoy my coffee maker right away! Also really appreciated the video reviews they post of the coffee machines which helped me make my purchase decision. I'm very happy with my purchase and will most likely purchase from this store again."
"Fast and perfect condition. "
"As always I received excellent service. Seattle Coffee Gear always as the coffee products I need, when I need them. I always order enough to qualify for free shipping and I always receive the product I order just a couple of days after ordered. The coffee beans I buy from Seattle coffee gears beets the same coffee bean price on Amazon, and I think that says alot. I recommend Seattle Coffee Great to everyone I know."
"Great service, shipped fast, good communication, very satisfied "