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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-01-02

"I ordered a Saeco Odea Go from these folks on Thursday the 20th of December so I kinda figured the holiday may slow it down some. I also chose the free shipping option, so I really wasn't expecting anything until the middle of January. I was super stoked when the package showed up on my porch on the 27th of December. The machine works great too. I'm very happy with everything so far."


Verified
5/5

2013-01-02

"It was great and they did an awesome job
"


Verified
5/5

2013-01-02

"Seattle Coffee Gear is great. I have watched their videos for a couple of years now; the videos are informative and entertaining. I called the store before purchasing my new Nespresso, and Gail answered the phone. It was wonderful talking to her on the phone. I purchased the Nespresso U, Breville Milk Cafe, and some cups, and I love them all.

I highly recommend Seattle Coffee Gear!

Victoria
"

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-01-01

"Easy-to-shop website. Great prices. Full line of items for all your coffee needs. Had the lowest online price of Rinza. Of course I'll be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-30

"Great transaction,great seller"


Verified
4/5

2012-12-28

"In general I was satisfied with them, but the shipping took longer than expected. This was probably because of the holidays, so I was not too upset about it, however their confirmation email to me said I would receive an email when it shipped, which I never did. "


Verified
5/5

2012-12-28

"Quick and easy........................................."


Verified
5/5

2012-12-27

"The videos were very helpful in making a selection. The price was not lower anywhere else, but Seattle Coffee Gear included extra accessories and gift cards. Delivery was very quick. Overall it was a flawless transaction."


Verified
5/5

2012-12-27

"Seattle Coffee Gear is a dependable company with great products. They delivered the goods on-time, in a last-minute holiday gift giving scenario and put a huge smile on the face of the recipient. Bravo!"


Verified
4/5

2012-12-27

"I was very pleased with my ordering experience. With one glitch. I thought I was ordering a "#4 filter size" drip funnel; not a "4 cup" size. It is actually too small for the purpose I wanted. "


Verified
5/5

2012-12-26

"Ordered a couple Airscape coffee storage containers for Christmas presents and was very thankful they were packed well and arrived without a dent! Not the best time of the year to take that chance!"


Verified
3/5

2012-12-25

"they did not send me the ups tracking number - only an acknowledgment of order. When I called to determine if item had been sent and is so the delivery date they did not apologize for their oversight - simply recited the number to me over the phone and did not follow up by sending me the UPS tracking info. NOT stellar customer service - they should take page from Nordstroms"


Verified
5/5

2012-12-25

"It was a great experience overall. Prompt service and fast shipping. Most importantly, best prices for parts!"


Verified
5/5

2012-12-24

"Great price, fast delivery and awesome product. "


Verified
5/5

2012-12-24

"Wonderful and speedy service, thank you."