"Excellent. Ordering online was easy with important information easily accessible. Staff available by phone. Videos online help with choices. "

"Quick and easy ordering. Products exactly as advertised."

"Good.....got what I was looking for at a better price than anywhere else, and it shipped very quickly."

"Great website with lots of useful information. Quick shipping, along with low pricing. Expert advice available over the phone and email as well."

"I found the site easy to navigate and the information available made it easy to make a decision. I haven't received my order yet but had a question which was answered quickly. I will continue to use the site and purchase from the company."

"Your videos testing coffee makers and grinders helped me choose the Bonavita Thermal unit and Baratza Encore grinder. I never thought there was so much involved in brewing a good cup of coffee but you explained everything. The Bonavita unit is beautiful and my first brew was so smooth I drank it black.The unit is quiet and the grounds were evenly covered. The thermal kept coffee hot and steamy for over 4 hours. The grind was consistent and trouble free.Tracking and delivery was excellent."

"This site is awesome. They offer a ton of information in the form of YouTube videos, articles, etc. which ultimately helped me decide between 3 machines that I had been staring at for months.

The information is also not salesy, which I appreciate. Taste and user experience tests provide opinions from multiple people, A/B comparisons on multiple aspects of flavor, and note things that are reallllly hard to find on typical sites like: the old grinder on the machine I bought was a pain point, but Breville actually changed the grinder a bit a few months ago and it is much improved.

Reviews on the site are helpful, pricing is competitive, product offering is varied with a good number of both coffee-lover and coffee- obsessed grade products. My shipment arrived very quickly, 3 days? I plan to buy here over other online retailers that I frequent because I need them to stay in business and continue feeding my coffee addiction =)"

"I like the site and the selection but we always have problems paying with a credit card. There is some sort of security measure that fails when we try. Perhaps you aren't testing for Mac users or something? Get it right.

And this survey didn't function correctly either! I had to paste into this box from my email survey form."

"A great experience. we viewed their videos using the product before we bought it. It was high priced , but is a great deal for the quality of the product..Free shipping was great, too."

"First experience with SGC. Ordered Monin syrups and pumps. Package arrived quickly and the bottles were wrapped very securely in a ton of styrofoam peanuts. Will definitely order from them again."

"Bought the Technivorm Moccamaster KBGT-741. It's pretty highly priced but the unit works well. The shipping took awhile to come. I'm satisfied with this product. "

"Seattle Coffee Gear has become the only place I buy coffee equipment and accessories from. If they carry it, I know it is worth looking into. Their video reviews are most helpful and fun too.
A really good cup of cup is important to me and they help make it possible, through their equipment and coffee choices."

"I purchased a Baratza Encore conical burr coffee grinder after reading their site, comments and other information. It was easy to navigate and ordering was easy. Best of all, it shlpped and arrived pretty quickly without any problems. And, it's a great grinder!"

"They were very helpful on the phone. Guiding me to an appropriate purchase for the families needs. Ordered the product online with easy and was delivered on time. Have not had a chance to use the product yet, but we are looking forward to it."

"Overall experience was great. Website was very easy to use and informative. "