"Good, website was confusing at first but then I was able to figure out why warranty was changing at certain amounts."

"It was quick and easty to purchase"

"I have attempted to buy this insurance for my child since Feb.2019 and the message sated invalid card and when I made countless attempts to speak with a rep I was on hold for over 30 min. and never spoke with someone live. My call was returned and the rep just ask that I call again for support."

"EASY TO FOLLOW PROMPTS ON WEBPAGE"

"The signup process was easy, your rates are very competitive."

"First time using don’t know how well your service will be "

"GREAT WAY TO PURCHASE INSURANCE"

"Tried to purchase per instruction from my son's school. The exact model isn't in the dropdown. After I completed the top part of the page about my son & the laptop, I got kicked out 4 times when conforming my email address. Gave up had to try on another computer. When I tried to pay by e-check, I entered and submitted my information & a popup box came up telling me that my card number, expiration date and CVV were required. Tried that a couple of times with no luck. Gave up and just used a credit card. Really annoying for 22 bucks."

"App. Jdkdbdkd dkdkkeke ekekdkkd"

"I shopped around this is a good deal and I have use their claim service beore"

"During checkout, I had to agree to "Terms and Conditions" but I could not find any terms and conditions. I'm extremely dissatisfied with the inability to review the exact language, coverage details, and terms (as opposed to just marketing statements) of the actual insurance policy before purchasing it. You could do a better job of clarifying where the line between mechanical failure and accidental damage is in terms of coverage. Examples: If I carry my laptop in a backpack and the hinge is damaged while wearing the backpack, would that fall under the extended warranty plan or would I also need to have accidental damage? In general, is damage resulting from normal usage (no drops, spills) covered by the extended warranty plan? Does opening the system and/or upgrading the RAM myself void my extended warranty? All of this information needs to be available to consumers before purchase."

"awesome aaaaaaaaaaaaaaaaaaaaaaaaaaa"

"perfect experience to buy plan"

"Generally I love Samsung devices. "

"Alex was very patient with me when I was inquiring about the warranty he went into full detail and not only that he made sure that I was getting the best coverage for my computer. I had only one issue I didn't have a receipt he made it effortless for me to get coverage with some snaps and photos.... highly recommend these guys just for the customer service that I received. "