ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2019-04-30

Excellent service

"Brian was amazing, took our calls and helped answer every question. We never felt pressured and we are excited to get our new bed!"


Verified
5/5

2019-04-22

Our new bed

"Diane's was fantastic Gerald was our salesperson he was very patient with us very pleasant and very nice he went in detail of how the bed is and then our opinion he needs a raise thank you Gerald for the great service you gave us"


Verified
4/5

2019-04-21

Good product, good buying experience

"I was skeptical at first b/c The Selectabed website leaves a lot to be desired -- I just wasn't sure they were legit and that this wasn't a scam. But, after quite a bit a digging online and speaking to the sales rep I got comfortable with the product and its value. My wife and I almost bought a Sleep Number bed and I'm glad we didn't and went with Selectabed. We've had it for about a month now and so far so good. We chose a split king b/c we have different firmness needs and the 3-chamber air mattress design is a major improvement over what Sleep Number offers. So, we are pleased and I just ordered a queen for my 82 year old mother who I think will really enjoy the Selectabed. We bought adjustable bases from Amazon due to the lower cost but they also have a shorter warrantee, so that's a bit of a risk. But, they are working fine out of the box and, whether you buy an adjustable base from Amazon or Selectabed, I highly recommend getting one with both head/foot adjustability with 'zero gravity' option. "


Verified
5/5

2019-04-19

Amazing

"My purchasing experience was great. Easy and informative. The salesman took time to answer all my questions and explain things to me. The bed was easy to set up and it is the most comfortable bed I think I’ve ever slept in. I’ve had lower back pain in bed for years, not now!"


Verified
5/5

2019-04-16

GOOD BUYING EXPERIENCE

"Aaron, via a couple of phone calls to discuss my possible purchase was very thorough and knowledgeable. If the product turns out to be as good as the purchasing experience we will be exceptionally pleased."


Verified
5/5

2019-04-16

Great bed exchange with ease

"We upgraded our mattress with ease. Thank you for the trial period and allowing a great exchange! The company is so wonderful to work with. "


Verified
5/5

2019-04-15

new bed

"Erin was extremely helpful, He answered all our questions. and was very patient. "


Verified
5/5

2019-04-13

VERY helpful!

"I was shopping for an adjustable bed and air mattress. There are a lot of choices and Gerald was very helpful with narrowing them down. I never felt pressured and he was quick to point out where I could save money. I had ordered a bed from another online vendor that provided very little help or guidance and found out the hard way that only a split frame adjustable could make it up my stairs and the terrible delivery service they use made the return process a nightmare. We're taking a significant investment and the bad experience had me thinking I'd just get a regular mattress at the store. Then I found Select-a-Bed and talked to Gerald and felt like I was in good hands. It took a while and a couple calls for me to make my decision. In the end, even with the more expensive split base, I ended up spending only a little more than my other purchase AND getting more features. Plus I knew a lot more about the product I was was purchasing. I can't wait for my new bed - I'll be back to update my review! "


Verified
5/5

2019-04-10

Prompt service

"Prompt customer service when seeking information and placing my order. Looking forward to my delivery!"


Verified
5/5

2019-04-08

Buying a New Sleep System

"Our buying experience was terrific

All our questions were answered over the course of a week.

No pressure and a lot of help.

We are excited about having our sleep system installed so we can start enjoying a new level of both relaxation and sleep.

Darrell Rains
"


Verified
5/5

2019-04-08

Excellent customer service

"Gerald was extremely helpful and friendly I had plenty of questions and he answered all of them and helped me choose a mattress based on my needs. Thank you!"


Verified
5/5

2019-04-03

Hesitant

"I was hesitant to purchase a flexible air bed from anyone. I recently broke my back in an auto accident and needed a bed that would allow me to rest and heal without the pressure of a normal mattress.
After doing research of several companies I found Select Comfort and their product. When I called, I reached Aaron. He was very knowledgable of the company, the various manufacturing techniques and locations, the materials, and the products.
As I wanted help to build my bed, he was able to pair me with the components that would suit me best. The most suprising part of my experience was the price.
The price for my entire package was very affordable and a significant amount less than their competitors.
I can hardly wait for the delivery.... I want to see if the product is as good as my experience has been so far.
"


Verified
5/5

2019-04-01

Outstanding Company

"I decided to purchase a new bed for my son's birthday. Being a law enforcement officer, he spends quite a lot of his tour sitting in a patrol car. As such, this takes a toll on his lower back. I began investigating adjustable beds as his lumbar area needs more support than conventional mattresses can offer. Of course I looked at the Sleep Number mattresses as they are constantly on the TV. What I learned is that they only have 2 adjustable chambers. How can 2 chambers really isolate and assist the lumbar region? It can't!!! I was fortunate enough to locate the Air-Pedic mattresses at selectabed.com and which all their beds have 3 adjustable chambers including a lumbar adjustable area. Reading their informative website I quickly learned of a lot of other shortcomings of the TV brand mattress.. I spoke to Aaron at Air-Pedic's toll free number and he patiently walked me through all my questions and made a lot of recommendations on which product would work best for my son. He took plenty of time to make sure I was completely educated on the Air-Pedic products and even recommended a lower priced bed than I was originally looking at. Thus far my experiences with everyone at Air-Pedic has been outstanding and the attention and care you receive is rare in this world of websites and automation. Speaking of which, I did locate 1 other air adjustable mattress company online that also sold 2 and 3 chamber beds but their website had NO phone number you could call for questions or service. Needless to say, how can you trust a company with a significant purchase that won't let you contact them with questions or concerns. The folks at Air-Pedic and selectabed.com have my business and will also receive my referrals from friends and family. Very happy here and fortunate I took the time to learn about adjustable beds and the importance of a 3 chamber vs. a 2 chamber adjustable bed. 2 chambers can't give the full adjustable support your body needs. Don't waste your money on a 2 chamber adjustable bed. Buy an Air-Pedic adjustable mattress from selectabed.com. You will feel the difference and thank me every morning when you wake up."


Verified
5/5

2019-03-28

Excellent Customer Service

"I had visited another mattress store near by and was not impressed with the sales person. I went to the Relief-mart store and your sales person provided excellent customer service. He was very professional and very knowledgeable of their product. I also like knowing that their products are made in the USA by their local employees. "


Verified
5/5

2019-03-28

Air Pedic (Selectabed) Customer Service

"I just purchased a bed over the phone with Aaron who was extremely helpful and patient with all questions I had. I haven't received the bed yet but if their bed quality and customer service is reflective of my experience so far then I will be extremely happy."