"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"The customer service provide by Gerald during the order process was very professional. I hope the receiving and set up goes near as smooth as the order process did."
" We’ve had the bed for about three months and it’s super comfortable! I particularly like the adjustable frame and that the bed does not sleep hot. I would have given five stars but the installation of the bed was done by someone who had never installed your brand before so still not sure if he got it 100% right, but I loved dealing with your sales people very much and the bed has proven very comfortable!"
"It was good with the exception that to advertise a $700 savings and then only provide $200 on a $1,400 bed seems small. "
"Ordering was super easy. Took about 7 weeks but delivery and setup was seamless (true white-glove). The bed has truly transformed my life. I have been been suffering from poor sleep for decades - typically 3-5 hours a night. Since getting this bed I sleep 7-8 hours a night and feel like a new person. "
"After years of waking up with back pain, I finally decided to do something about it. I went to the local sleep number store and tried a couple of different beds. I actually ended up visiting two different stores with two different commissioned sales people. I got two different stories, and when I asked the second guy to compare their beds to Select-A-Bed, he did a very poor job, and gave out innacurate information. I had already been doing a lot of comparison shopping online, and had looked at all of the various reviews. I finally decided to pull the trigger with Select-A-Bed after speaking with customer service rep. Bryan S. on the phone. He took much time answering my questions, and was very professional every step of the way. I was very reluctant to spend several thousand dollars on a bed "Site Unseen", but after trying the different sleep number models and hearing what Bryan had to say, I was convinced that Select-A-Bed was worth trying. I hope that when the bed arrives and gets set up that I am as pleased as I am now! :) "
"All our questions were answered and we're looking forward to trying it out!"
"The salesman was very helpful. We had done research but actually chose an entirely different bed once we spoke with him. It was also at a lesser price, so that was good. "
"Bryan listened to my situation and answered all of my questions. He let me know the timeframe of 4-6 weeks to make the bed and mentioned that they are all handmade and that there was a backorder on the pumps. He worked after hours to finish the order and did a great job in placing the order and verifying all of the information."
"Website was very easy to maneuver through and the comparisons to other like beds was very helpful. E-mails were responded to very quickly. When I spoke directly with the sales staff they were very helpful and answered all of my questions. A good experience"
"Gerald was excellent. Very knowledgeable!
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"We decided to call for more information regarding the Air Pedic mattress, after our interest was peaked with the 3 channel zones for support. Bryan S., in customer service, took our call. He spent quite a bit of time with us to answer all or our questions and concerns. We asked for a quote and Bryan promptly sent one out. We receive NO high pressure sales pitches or demands to buy today. We knew when we hung up with Bryan that our minds were made up to buy (We WERE sleep number owners). All we had to do was wait for Bryan to come back to work! We can' wait for our new mattress to arrive!!
Respectfully
Randy & Tammy K
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"I appreciate the human interaction for the purchase of a new Airpedic bed. At first I was surprised I couldn’t just click to purchase on the website, but after placing the phone call I realized this company is about much more that simply making a quick sale on a mattress. "
"My husband and I have owned a Sleep Number bed for several years. However, I was not getting the same quality of sleep as I used to. I visited the Sleep Number store but didn't find what I was looking for. As an itinerant teacher, I drove a great deal of miles and had begun having trouble with my lower back. I was needing something that would support my lower back. With the Sleep Number bed I was sinking, like in a hammock, which was throwing my back out of alignment. My husband discovered Select-a-Bed and told me about the 6 chamber zones. As a result, I read through everything on the website and called to ask questions and confirm certain statements. Gerald was very helpful and knowledgeable in answering all my questions, especially since I called him three times. His expertise enabled me to make my decision on selecting the Air Pedic 650. Thank you Gerald and Select-a-Bed! I am looking forward to enjoying the bed."
"We called about the Air-Pedic 650 Mattress after reading a mattress review. The customer service rep well informed about Air-Pedic as well as the competition. He presented the features and benefits of the Air-Pedic in a very clear and logical manner. He answered all of our questions completely. In our discussion, he quickly understand what we wanted in a mattress. We purchased our new Air-Pedic mattresses as a result of this phone call."
"Thank You Aaron for being a true Professional. Showing us what bed would be the best solution for our lower back and neck pain. He explained and showed us what each bed that we were looking at and the benefits. He also explained that the beds are made onsite for the customer once the bed is placed on order We have decided to go with the Air-Pedic 500 with an adjustable base. The bed comes with a 120 day sleep trail and a 30 year limited warranty. Simply The Best. Thanks Aaron
John & Haffiza"