ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2018-05-25

Broken fridge

"Our fridge broke only 8 months after living in our "new" 1950 house. We called Select and they sent one repair person out to look at it. The person couldn't do anything for the fridge but Select said they approved our claim so hopefully we will get a better fridge soon! Definitely happy with this outcome!"


5/5

2018-05-25

Purchasing Process

"Jeff was knowledgeable and accommodating with my home warranty needs. Process was quick and efficient and I received the documented policy right away. thanks Jeff!"


5/5

2018-05-25

Professionalism

"Reprepresentative was very polite, professional and courteous."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2018-05-25

Warranty renewal

"The representative on the phone was very courteous and was able to answer all my questions in regards to upgrading my warranty coverage. Glad I was able to get a reduced price for more coverage!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2018-05-25

SVH

"I was very impressed with Isaac’s sale pitch. "


5/5

2018-05-24

Great experience

"So far everything has been really good. I hope to stay with the company for a few years because you never know what might happen in an old home. Jim Haynes was amazing and really helped me understand the need for a home warranty. The price is the lowest in the industry by far!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2018-05-25

Phone representatives

"I haven’t experienced service with them yet. Although I’m already leery due to their phone representatives. They seemed eager to just make a sell and learn the strict dialogue. It would be much better if the reps were more personable. "


5/5

2018-05-25

Select Home Warrenty - Policy Renewal

"This was the first time I've ever had a home warranty and selected Select Home Warranty for their good reviews which were very accurate. Select makes it easy to file a claim by phone or online and walk you through the process hand in hand as well as keep you notified on the status of your claim and when a contractor is expected. One of the things that Select does well is communication - as life is hectic it's not easy to keep track of expiration dates of policies. They called me to let me know that my policy would be ending and provided me with multi-year options for renewal. Additionally, my representative Sol was awesomely helpful and provided suggestions that he though would benefit me as a homeowner and had answers to all of my questions making the renewal quick and easy! I would recommend Select Home Warranty to anyone in the market for a reputable and responsive warranty company. Also, if you are lucky enough to get to work with Sol - he will take excellent care of you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-25

Excellent service

"I spoke with Ron, extension 5036. He was very knowledgeable, communicative and understanding with being "overbearing." It is because of him that my husband and I decided to choose Select Home Warranty. Cannot recommend him highly enough as an excellent representative for SHW."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2018-05-25

Quick and easy to signup

"Signing up took me about 4-5 min total
Feel the cost was fair and the representative was professional and helpful.
"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2018-05-25

Excellent customer services

"Richard Zoneenee is best at customer service by providing me many different choice to meet my budget"


5/5

2018-05-25

Best Hands Down

"Amazing customer service with quick response time. Knowledgeable and beyond helpful!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2018-05-25

disappointed

"work needed not covered by policy but agent was pleasant and explained issue clearly. The policy is restrictive and this is the second time that a claim is denied"


5/5

2018-05-25

Ryan Curtin's Review

"I initiated the call but found the sales person very knowledgeable and he helped me make a quick decision to purchase a contract."


5/5

2018-05-24

SHW1502703

"Jim was very informative. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service