"Paid these bums $345 to diagnose and repair 14 month old Samsung Range. Two days later the range was useless. They claim it was different issue. I say my range was sabotaged by these incompetent clowns in an effort to steal more money! Do Not use these scum! "
"Where to start-
First guy never called or showed, company said they didn’t know where he was! 2nd never ordered part I needed and hung up on me! Customer service is a joke- the supervisor is ignoring my calls and won’t call me back"
"There is no service in Serviz. Similar experience to others, I scheduled an appointment 2 days prior, received text and email confirmations. Then my window of 12-2 happened and my handyman never showed. I called and "Lance" who was supposed to be my handyman did not respond to texts or voicemails according to the customer service people. As I blocked out this 2 hour window I was upset that 2 hours of my time were wasted. I stupidly re-scheduled for the next day and surprise surprise 25 minutes before the 2 hour arrival window I received a voicemail and email that they could not find a tech to come out.
DO NOT USE THIS HORRIBLE BUSINESS. "
"Do not use Serviz! It is a scam! They constantly don't keep to the scheduled appointment.
I scheduled a Saturday carpet cleaning and they gave me a 2 hour window from 11-1pm. I received 2 texts and an email confirming my appointment. At 11:30 they called to tell me no techs were available. We rescheduled for 2-4pm the same day. I had to call in at 4pm because I hadn't heard from the dispatcher. Once again, no techs available, even though I had made my appointment 3 days prior.
My cleaning was time sensitive and I will now have to pay my landlord $300 because I wasn't able to get the carpets cleaned before the end of the lease. When I informed the customer service rep of this she stated that they don't give discounts to help make up for this. Don't use Serviz!"
"Said they would be here between 8:30 to 10: 30. Nobody showed up. They said the repairman had trouble with his car. So rescheduled for next day same time. OK, they said, you are first on the list. Again nobody showed up. The repairman said he was 20 minutes away. The telephone operator aid it would be minutes. After one hour, nobody. My advice, dump this internet nonsense (they are a subsidiary of Groupon, i believe), find yourself a reliable local repairman and use him. I have never felt more disgusted by the shoddy treatment as I have with Serviz."
"HORRIBLE. Sheduled app & got a call from the 10 min before my app time that the service guy couldn't make it due to a previous appointment whose emergency service ran over the expected time. Ok so I was irritated but let them reschedule me for the next day. Well guess what??? Got another call from the office shortly b4 my app time & was told that they couldn't service my area. Light bulb went off that they "lied" to me the day before about some emergency app running over. These idiots had my address up front & had ample enough time to let me know I was out of the area so at this point they've proved to be luntrustworthy. Please skip this joke of a company. I wasted 2 days fooling around with them when I could have went with someone else."