"Was notified about delay due to out of stock and kept undated as to delivery . Was delivered on time. would recommend to others"

"I ordered the Janome mini on 1/28, 2 days later they kindly called to say that they were sold out and awaiting a shipment and it would probably be a February shipping date. I decided to not cancel the order and wait. I called last week (around Valentine's Day) and they still had none in stock and no idea when they would get them in so mine could be shipped out. Today is 2/19, no machine, my daughters are taking a beginning sewing class and I ordered this machine so that I would not have to haul my $1000 Pfaff back and forth in the cold. They seem like nice people but I expected better service."

"Excellent service. Friendly people. "

"Original order was lost by the PO. Customer Service sent out another one free of charge. Had to wait a while, but all was completed to my satisfaction. "

"all went well ........................................"

"quick shipping on product ordered."

"Super satisfied. When they had an issue with filling all items on order at same time, they called me. Great customer service!"

"Order was received promptly and correctly."

"I was very happy with this company I ordered my machine in the late morning and got the email in early afternoon that it was on its way but what was so surprising was that I received it within the week that I ordered it I expected that the free shipping would be the standard 7 to 9 days but no I believe I ordered on Wed. A.M. and got it on Fri. P.M. Great company! Mary"

"The best sewing store ever! I drive almost 20 miles to purchase from this store."

"I got the foot and it was what I ordered and works like it should. Thanks"

"Item was damaged by the shipper.
They were very quick and responsive to correcting the issue and a replacement was on the way the next day"

"Fast shipping. Machine is super quiet and performs flawlessly. "

"My sewing machine arrived in a timely manner and was very well packaged. I am enjoying this new Juki very much. The pricing was very competitive."

"Quick delivery to a remote location"