"Order was correct and timely"

"They exceeded my expectations by phoning me to tell me that part of my order was on back order and then by shipping the back ordered items very quickly thereafter. Other companies don't care about customer service but sewing machines plus does and that is important to me. I would highly recommend them and will shop with them again!"

"I was very satisfied with the whole process. They delivered what they promised and on time."

"Everything as advertised. Fast shipping. Good price!"

"Over all they are really good and I love shopping with them, however, they fell short on an item I ordered by not even having a record of the conversation I had with the sales person to order it. They had no record of my ordering it, which is why I never got it!"

"I waited 2 weeks for my order and nothing came. I called and they said that they didn't have what I needed but they could put me on a list to get it as soon as it came in. I never got an email with any communication that my item was not available. I canceled my order. I am very dissatisfied with my experience. I won't be ordering again."

"I did not get the package deal that I wanted so I cancelled the entire order."

"Fast delivery, as described,excellent products "

"Order processed timely and delivered on time. "

"They had the sewing machine part we needed. We looked for the part we needed on their helpful WEB site, found it, ordered it and they shipped it out immediately. Great service."

"Regarding the collection of "foots". The foot made to sew piping will not fit the attachment snap. It seem to be built for something other than Singer. All else was good. Anyone know how to get a foot that fits? "

"I haven't receive anything!!!
Been waiting for long!!!
No replies on my messages even questions about last years purchased!!!"

"The order process was simple. I like the fact that they subscribe to PayPal for payment. They immediately posted tracking information and the item was delivered as ordered. One item in the purchase was back-ordered but I have since received shipping information on it. An excellent company to work with."

"My orders are always delivered quickly and in great shape. Thank you."

"As a repeat customer I always check prices here first---they are consistently the lowest on the market. The selection of needles and sewing machine feet is varied--I always find what I need. Most importantly to me, customer service is excellent!"