"Third party shipper was a problem and it took several weeks to finally receive the item. However Sewing Machines Plus customer service tried hard to get things straightened out, graciously."

"Their pricing is competitive with other websites that I have checked. Their customer service is outstanding. For me it is great because they are on the West Coast and I can get items much faster than those in the Mid-West or East Coast. I fully endorse them."

"A week after I placed the order, I was told my original choice was back-ordered. After another 2+ weeks, I was informed it was no longer available. Another comparable machine was suggested, so I purchased it instead ($80 more than the first). An extra package of needles was offered as compensation for the wait, however they were not included in the shipment. The price of the machine was better than any other website, though, and emails were answered promptly."

"Very happy with the product and the speed of delivery."

"My order was processed and mailed to me very quickly. "

"Love my machine. Great price and great service. Thank you."

"Still haven't received what I ordered 3 weeks ago"

"Had exactly what I was looking for .. and on sale for a fabulous price. Product was on back order but SMP contacted me to advise me of the delay and offered to upgrade to a product that was in stock. I was in no hurry and decided to wait. Excellent customer service, excellent product availability and exceptional price !! Thank you !!"

"Great company to order from,excellent service."

"Easy ordering . Prompt and correct delivery of items ordered.
Will use again when needed."

"The machine arrived on time as scheduled. All the extra feet look like fun. "

"Only bought needles but received them timely. Pricing was good"

"Very good experience and fast shipping."

"Highly recommend to others. Would use again. "

"Tey had exactly what I needed and delivered on time as promised."